Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $27.69
Work Schedule
Standard Hours
Flexible
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) savings plan
Employee stock purchase plan
Education Reimbursement
Employee Discounts
Employee assistance program
Employee Referral Bonus Program
voluntary benefits
Job Description
ProHealth Physicians, part of the Optum family of businesses, is a leading community-based medical group dedicated to delivering exceptional care and service to the community. With a strong focus on teamwork, robust medical resources, and a deep commitment to patient well-being, ProHealth Physicians embodies the philosophy of Caring, Connecting, and Growing together. The organization is known for its integrated healthcare approach, which combines clinical expertise with advanced technology to enhance patient outcomes and experience. ProHealth Physicians plays a vital role in sustaining the health and well-being of the communities it serves through a collaborative and patient-centered model that supports healthcare... Show More
Job Requirements
- High school diploma/GED or higher
- 2+ years of customer service experience or 1+ years of healthcare related experience
- 1+ years of experience with Microsoft Office
Job Qualifications
- High school diploma/GED or higher
- 2+ years of customer service experience or 1+ years of healthcare related experience
- 1+ years of experience with Microsoft Office
- experience as a receptionist in a healthcare setting preferred
- experience working with Epic preferred
- previous primary care experience preferred
Job Duties
- Conduct check-in and check-out process
- answer incoming calls and use EHR to document details of patient inquiries
- conduct outreach to patients requiring appointments or service follow-up
- schedule appointments using standard scheduling protocols
- manage administrative in-basket pools and work queues
- scan documents into the EHR per standard protocols
- balance payments and prepare deposits
- protect patients' rights by maintaining confidentiality of medical, personal, and financial information
- provide coverage at other ProHealth locations on an ad hoc basis
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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