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Medical Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $19.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

401(k)
401(k) matching
Dental Insurance
Vision Insurance
Flexible spending account
Health Insurance
Health savings account
Life insurance
Paid Time Off
Paid holidays
competitive pay

Job Description

Since 1981, Ward Road Pharmacy (WRP) has been a trusted and essential part of the Arvada, CO community, specializing in Long Term Care, Compounding, and Homecare Products. As a local, family-oriented pharmacy, WRP serves as a friendly alternative to large corporate chains, offering a comprehensive "one-stop shop" for prescription medications and homecare supplies. The pharmacy's commitment to service is demonstrated through its daily delivery system, ensuring that both patients and healthcare facilities receive their necessary products promptly and efficiently. At Ward Road Pharmacy, the motto "Large enough to serve and small enough to care" perfectly encapsulates the company’s dedication to... Show More

Job Requirements

  • High school diploma or equivalent
  • Proven experience or training in a medical or healthcare-related administrative role preferred
  • Excellent communication skills
  • Ability to handle confidential information with discretion
  • Strong organizational and multitasking abilities
  • Proficiency with basic computer applications and willingness to learn EHR/EMR systems
  • Reliable and punctual with a professional demeanor

Job Qualifications

  • High school diploma or equivalent
  • Strong communication and interpersonal skills
  • Ability to multi-task and prioritize in a fast-paced environment
  • Proficient with computers and EHR/EMR systems (training provided)
  • Detail-oriented and dependable
  • Bilingual (Spanish/English) or previous experience in a medical office/pharmacy/DME setting a plus

Job Duties

  • Answer incoming phone calls and route them to the appropriate team (pharmacy, DME, billing, etc.)
  • Make outbound calls to patients, caregivers, and facilities to coordinate monthly DME orders
  • Confirm supply needs, delivery dates, and insurance information with patients
  • Document all communications and updates accurately in the patient's chart/system
  • Ensure patient records are current and complete with necessary authorizations or documentation
  • Maintain a professional and empathetic demeanor with all patient interactions
  • Collaborate closely with DME staff and pharmacy team to ensure seamless service
  • Perform general front desk duties as needed, including faxing, scanning, and filing

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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