Medical Receptionist

Gresham, OR, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Range $20.00 - $28.00

Work Schedule

Standard Hours

Day Shifts

Benefits

20 days of PTO

9 Paid Holidays

Health Insurance

Dental Insurance

Vision Insurance

Quarterly wellness reimbursements

401K retirement plan with employer match

Employer paid disability insurance

EAP

Life insurance

Job Description

Neighborhood Health Center (NHC) is a dedicated non-profit healthcare organization based in Portland, Oregon, committed to serving underserved communities in the region. NHC provides comprehensive primary care, internal medicine, dental services, and a range of other health services focusing on patient-centered care. Unlike traditional healthcare providers focusing solely on the clinical visit, NHC embraces a holistic approach to wellness, recognizing the importance of each patient’s unique life circumstances and health journey. The Center fosters a respectful and compassionate environment where patients are treated as whole individuals rather than a set of symptoms, emphasizing prevention, wellness, and ongoing support through integrated... Show More

Job Requirements

High school diploma or equivalent
At least one-year experience in a fast-paced customer service setting
Ability to communicate professionally both verbally and in writing
Basic knowledge of medical terminology and insurance billing terms
Ability to work in a fast-paced environment
Ability to use a multiple-line telephone
Ability to enter data accurately with attention to detail
Ability to maintain confidentiality and comply with HIPAA policies
Ability to learn and adapt to changing information or procedures
Must be reliable and punctual
Ability to proficiently use EPIC Electronic Health Record

Job Qualifications

High school diploma or equivalent
At least one-year experience in a fast-paced customer service setting, preferably in healthcare
Previous EPIC or EHR experience is preferred
Ability to fluently speak, read, and write in Spanish is highly preferred
Ability to communicate professionally, both verbally and in writing with a service-oriented approach, sometimes in stressful circumstances
Basic knowledge of medical terminology and insurance billing terms
Ability to enter data accurately with attention to detail
Ability to maintain confidentiality and comply with HIPAA policies
Ability to work in a fast-paced environment
Ability to utilize multiple-line telephone
Ability to learn and adapt to changing information and/or policies and procedures
Must be able to display sensitivity to the population and patients served
Must be able to demonstrate a record of reliable attendance and punctuality
Working knowledge and proficiency of MS Office Suite (Outlook, Word, Excel) and desktop publishing software
Ability to proficiently use EPIC Electronic Health Record

Job Duties

Welcomes patients and visitors in-person or virtually and answers inquiries with a friendly demeanor and professionalism
Gathers visit reason, accurately schedules and confirms in-person and virtual appointments, enters patients' information by obtaining, recording, and updating demographic and financial information into EHR (EPIC)
Processes co-payments and completes daily deposit reconciliation and assists with bank runs
Scrubs patient charts daily
Confirms patients' insurance eligibility and coverage information
Scans and indexes documentation into medical records according to NHCs policies and procedures
Receives, documents, and routes messages to appropriate clinical staff
Assists in new employee training on specific tasks, as needed
Works collaboratively in a team environment with a spirit of cooperation
Performs other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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