Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Benefits
paid time off (PTO)
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
401K Matching
Training opportunities
Quarterly Employee Appreciation Day
opportunities for growth
Job Description
Ganger Dermatology is a prominent dermatology practice with a strong presence across three locations, committed to delivering exceptional patient care combined with professional enthusiasm. With a dedicated team of over 70 skilled professionals, Ganger Dermatology has established itself as a leader in the field, continuously striving to revolutionize dermatological care and ensure outstanding outcomes for every patient. The practice prides itself on fostering an environment where core values such as initiative, positivity, effective communication, integrity, and adaptability are not just ideals but daily practices that enhance the overall patient and staff experience.
As a Full-Time Patient Call Center Representative/Fr... Show More
As a Full-Time Patient Call Center Representative/Fr... Show More
Job Requirements
- High school diploma GED or equivalent required
- relevant experience can be considered in place of formal education
- ability to work full time 40 hours per week including potential evenings and Saturdays
- ability to be assigned shifts at multiple locations for coverage purposes
- commitment to patient confidentiality and HIPAA compliance
- strong organizational and multitasking skills
- excellent verbal communication skills
Job Qualifications
- High school diploma GED or equivalent
- strong communication and interpersonal skills
- experience in customer service or healthcare settings preferred
- ability to multitask and manage time effectively
- familiarity with scheduling software or electronic health records systems
- attention to detail and accuracy in record keeping
- demonstrated professionalism and positive attitude
Job Duties
- Greet and check in patients and visitors
- answer phone calls promptly and courteously
- schedule appointments based on provider availability
- assist with managing patient flow to ensure efficiency
- address patient inquiries about appointments and care with patience and professionalism
- maintain and update patient records accurately
- manage office supplies and equipment including ordering when necessary
- communicate office policies to patients
- assist with opening and closing procedures at the front desk
- maintain cleanliness of the office and common areas including rest rooms break room and lobby areas
- adhere strictly to HIPAA privacy compliance guidelines
Job Location
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