Medical Receptionist

Ann Arbor, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $19.00

Benefits

paid time off (PTO)

Paid holidays

Medical insurance

Dental Insurance

Vision Insurance

401K Matching

Training opportunities

Quarterly Employee Appreciation Day

opportunities for growth

Job Description

Ganger Dermatology is a prominent dermatology practice with a strong presence across three locations, committed to delivering exceptional patient care combined with professional enthusiasm. With a dedicated team of over 70 skilled professionals, Ganger Dermatology has established itself as a leader in the field, continuously striving to revolutionize dermatological care and ensure outstanding outcomes for every patient. The practice prides itself on fostering an environment where core values such as initiative, positivity, effective communication, integrity, and adaptability are not just ideals but daily practices that enhance the overall patient and staff experience.

As a Full-Time Patient Call Center Representative/Fr... Show More

Job Requirements

High school diploma GED or equivalent required
relevant experience can be considered in place of formal education
ability to work full time 40 hours per week including potential evenings and Saturdays
ability to be assigned shifts at multiple locations for coverage purposes
commitment to patient confidentiality and HIPAA compliance
strong organizational and multitasking skills
excellent verbal communication skills

Job Qualifications

High school diploma GED or equivalent
strong communication and interpersonal skills
experience in customer service or healthcare settings preferred
ability to multitask and manage time effectively
familiarity with scheduling software or electronic health records systems
attention to detail and accuracy in record keeping
demonstrated professionalism and positive attitude

Job Duties

Greet and check in patients and visitors
answer phone calls promptly and courteously
schedule appointments based on provider availability
assist with managing patient flow to ensure efficiency
address patient inquiries about appointments and care with patience and professionalism
maintain and update patient records accurately
manage office supplies and equipment including ordering when necessary
communicate office policies to patients
assist with opening and closing procedures at the front desk
maintain cleanliness of the office and common areas including rest rooms break room and lobby areas
adhere strictly to HIPAA privacy compliance guidelines

Job Location

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