Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $21.00
Benefits
Great small business work environment
flexible scheduling
Paid Time Off
Health Insurance
Dental Insurance
retirement benefit
Job Description
American Family Care (AFC) stands as one of the leading primary and urgent care providers in the United States, known for offering accessible healthcare services seven days a week on a walk-in basis. Established with a patient-centric approach, AFC operates over 250 clinics across the nation staffed by more than 800 in-network physicians who collectively care for over 6 million patients annually. The organization focuses on delivering state-of-the-art medical services including episodic treatment of acute illnesses and injuries, workers' compensation care, and occupational medicine. Each AFC location is equipped with on-site laboratory and in-house x-ray capabilities, ensuring comprehensive healthcare services... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in medical clerical work preferred
- Basic computer skills including knowledge of Microsoft Office
- Attention to detail and accuracy in work
- Strong customer service and communication skills
- Professional appearance
- Ability to manage multiple tasks efficiently
Job Qualifications
- High school graduate or equivalent
- Previous medical clerical experience preferred
- Basic computer knowledge, e.g., Microsoft Office
- Accuracy and detail orientation
- Positive customer service skills
- Well-groomed appearance
- Clear and articulate phone mannerisms
Job Duties
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
- Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
- Register patients, update patient records, verify insurance accurately and timely, and check patients out
- Determine, collect, and process patient payments and address collection and billing issues
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation
- Perform other duties and responsibilities as assigned
Job Location
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