Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,000.00 - $45,800.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement savings plan with employer match
Paid Time Off
parental and caregiver leave
Tuition Assistance
Job Description
Conviva Senior Primary Care is a leading healthcare provider specializing in proactive and preventive care specifically designed for seniors. As a part of CenterWell Senior Primary Care, Conviva embraces an innovative, value-based approach to healthcare, ensuring that each patient receives the best care at the right time and for the lowest possible cost. CenterWell, a subsidiary of Humana, is recognized as the nation's largest provider of senior-focused primary care and ranks prominently among providers of home health services and pharmacy benefit management. With a workforce of over 30,000 clinicians, CenterWell and Conviva prioritize whole-person health, addressing not only the physical... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in a medical office or customer service role preferred
- Ability to operate multi-line phone systems and maintain call logs
- Strong organizational and interpersonal skills
- Proficient with Microsoft Office applications
- Excellent verbal and written communication skills
- Ability to work Monday to Friday, 8:00 AM to 5:00 PM
- Bilingual English and Spanish preferred
Job Qualifications
- High school diploma or GED preferred
- Experience in a medical office setting preferred
- Prior front desk or receptionist experience preferred
- Knowledge of eClinicalWorks preferred
- Excellent customer service and phone etiquette
- Proficiency in Microsoft Office (Word, Excel, Outlook, Access)
- Bilingual in English and Spanish preferred but not required
- Passionate about improving consumer experiences
Job Duties
- Receive and route incoming and outgoing telephone calls
- Greet visitors and issue visitor passes
- Maintain visitor logs and alert appropriate parties
- Respond to routine inquiries from internal and external sources
- Schedule appointments and verify insurances
- Collect patient charges
- Perform basic administrative duties such as booking meeting rooms, typing, organizing mail, and handling courier packages
Job Location
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