Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,000.00 - $45,800.00
Benefits
Health benefits effective day 1
Paid Time Off
Holidays
Volunteer time
Jury Duty Pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition Assistance
Scholarships for eligible dependents
parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
Job Description
Conviva Senior Primary Care is a dedicated healthcare provider specializing in senior care services. It operates as a subsidiary of Humana, a leading health and well-being company known for its commitment to quality healthcare and innovative patient-focused solutions. Conviva focuses on delivering proactive, preventive care tailored to meet the unique needs of seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment, and more. The company is part of CenterWell Senior Primary Care, which is recognized as the nation’s largest provider of senior-focused primary care and one of the largest providers of home health services in the... Show More
Job Requirements
- 1+ years experience as a medical receptionist in a patient facing medical clinic or healthcare setting
- Excellent customer service and phone etiquette
- Must be able to work at the Conviva care clinic located at 1860 S. Seguin Avenue, New Braunfels, TX 78130
Job Qualifications
- 1+ years experience as a medical receptionist in a patient facing medical clinic or healthcare setting
- Excellent customer service and phone etiquette
- Two years related experience preferred
- Experience with electronic medical records
- Associate degree
- Knowledge of MS Office (Word, Excel, Outlook, Access)
- Knowledge of medical terminology
Job Duties
- Outreach to potential new patients and collecting patient charges
- Ensure quality customer problems are resolved
- Initiate coordination of care documents on behalf of patients
- Maintain the reception area, appointment scheduling, and verification of insurances
- Answer incoming calls and take and distribute accurate messages
- Greet visitors and determine the nature of their visit
- Respond to routine inquiries from internal or external sources
Job Location
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