Medical Receptionist

CleanSlate Centers is a national leader in innovative addiction treatment, committed to transforming lives and restoring communities. At CleanSlate, the approach to healthcare is not just ordinary care; it is a mission-driven effort to break the chains of addiction and provide renewed hope to thousands struggling with substance use disorders. The organization focuses on creating a supportive, welcoming, and efficient environment, ensuring every patient experiences compassionate care at every step of their recovery journey. As part of CleanSlate Centers, you become an important member of a pioneering team dedicated to making a meaningful difference in the lives of patients and their families. CleanSlate is deeply invested in employee well-being and professional growth, offering a workplace culture that values collaboration, respect, and purpose.\n\nThe Medical Receptionist role at CleanSlate is a vital position that serves as the front line in patient interaction and office flow management. The receptionist is the first point of contact, setting the tone for the entire patient's experience. This role oversees front desk operations including patient check-ins, scheduling appointments, managing insurance and demographic data, and facilitating communication between patients and healthcare providers. The Medical Receptionist is also responsible for handling insurance verifications, collecting co-pays, explaining financial responsibilities, and ensuring all forms and documentation are complete and confidentially maintained. In this capacity, the receptionist plays a pivotal role in supporting patients’ continuity of care and ensuring smooth clinic operations.\n\nThis position requires strong organizational skills, attention to detail, and a compassionate mindset geared towards supporting individuals in recovery. Candidates should be proficient with electronic medical records (EMRs), Microsoft Office, and phone systems, coupled with excellent communication skills, both in person and over the phone. CleanSlate values professionals who bring a customer-service orientation combined with healthcare experience, reflecting the importance of empathy and effectiveness in a fast-paced medical office environment.\n\nEmployees at CleanSlate benefit from a structured Monday to Friday work schedule with generous paid time off, floating holidays, and paid company holidays. Comprehensive benefits include medical, dental, and vision insurance, a 401(k) plan with company match, and company-paid life and disability insurance. Beyond benefits, the company culture fosters teamwork, ongoing training, and a shared commitment to the mission of helping individuals reclaim their lives from addiction. This is a unique opportunity for candidates seeking to grow their career in healthcare while contributing to a cause that truly makes a difference every day.