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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $21.00
Work Schedule
Standard Hours
Benefits
Monday-Friday schedule
Paid Time Off
Floating holiday
paid company holidays
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Life insurance
Disability insurance
Job Description
CleanSlate Centers is a national leader in innovative addiction treatment, committed to transforming lives and restoring communities. At CleanSlate, the approach to healthcare is not just ordinary care; it is a mission-driven effort to break the chains of addiction and provide renewed hope to thousands struggling with substance use disorders. The organization focuses on creating a supportive, welcoming, and efficient environment, ensuring every patient experiences compassionate care at every step of their recovery journey. As part of CleanSlate Centers, you become an important member of a pioneering team dedicated to making a meaningful difference in the lives of patients and... Show More
Job Requirements
- High school diploma required
- 1+ year of experience in a fast-paced medical office required
- proficient with EMRs, Microsoft Office, and phone systems
- strong communication skills
- attention to detail
- organizational skills
- compassionate mindset
Job Qualifications
- High school diploma required
- associate degree preferred
- 1+ year of experience in a fast-paced medical office required
- customer service and/or healthcare experience strongly preferred
- proficient with EMRs, Microsoft Office, and phone systems
- strong communication, attention to detail, and organizational skills
- compassionate mindset and a desire to support patients in recovery
Job Duties
- Greet patients with warmth, compassion, and professionalism
- confirm and update insurance and demographic details at each visit
- schedule and coordinate provider appointments, adjusting as needed
- assist patients who missed appointments to encourage treatment continuity
- handle prior authorizations and explain patient financial responsibilities
- distribute, verify, and scan forms, including handbooks and intake documents
- collect co-pays and process payments
- set up payment plans when needed
- maintain a clean, organized front office and uphold patient confidentiality
- provide courteous, effective communication by phone and in person
- participate in team huddles and contribute to a supportive work environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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