Medical Receptionist

Port St Lucie, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $14.00 - $16.75

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401(k) retirement plan

Paid Time Off

Paid parental leave

Short-term and long-term disability insurance

Job Description

Conviva Senior Primary Care, a part of Humana's Primary Care Organization, is dedicated to providing proactive and preventive healthcare services tailored specifically for the senior population. These services encompass wellness visits, physical exams, chronic condition management, health screenings, and minor injury treatments. Conviva's innovative value-based care approach ensures patients receive the most effective care at the right time and at the lowest possible cost, emphasizing not only physical health but also addressing social, emotional, behavioral, and financial factors that impact a patient’s overall well-being.

Operating under Humana, a healthcare industry leader, Conviva Senior Primary Care benefits from the extensive ...

Job Requirements

High school diploma or equivalent
at least one year of relevant experience in healthcare, retail, hospitality, legal, insurance or call center settings
excellent communication skills
ability to manage multiple phone lines
ability to multitask efficiently
strong organizational skills
proficiency in Microsoft Office (Word, Excel, Outlook, Access)
willingness to perform administrative tasks
ability to work Monday through Friday, 8:00AM to 5:00PM
willingness to comply with tuberculosis (TB) screening
ability to work in a fast-paced, patient-facing environment

Job Qualifications

At least one year of experience in healthcare or customer service roles
excellent customer service skills
proficiency with multi-phone line systems
strong communication and interpersonal skills
team player with ability to multitask
detail-oriented and organized
proficiency in Microsoft Office applications
knowledge of medical terminology preferred
experience with electronic medical record (EMR) systems preferred
bilingual in English and Spanish preferred

Job Duties

Operate switchboard and multi-line phone system
maintain accurate call and visitor logs
greet and assist visitors, issuing visitor passes
determine and direct visitors to appropriate departments or employees
take and distribute accurate messages
respond to routine inquiries regarding location, hours, phone numbers, and email
perform additional administrative duties as assigned