Medical Receptionist

Conviva Senior Primary Care, a part of Humana's Primary Care Organization, is dedicated to providing proactive and preventive healthcare services tailored specifically for the senior population. These services encompass wellness visits, physical exams, chronic condition management, health screenings, and minor injury treatments. Conviva's innovative value-based care approach ensures patients receive the most effective care at the right time and at the lowest possible cost, emphasizing not only physical health but also addressing social, emotional, behavioral, and financial factors that impact a patient’s overall well-being.

Operating under Humana, a healthcare industry leader, Conviva Senior Primary Care benefits from the extensive resources and commitment to quality that come with being part of a major healthcare services entity. Humana, Inc. supports whole-person well-being by providing competitive benefits and fostering an environment that encourages smart healthcare decisions. The working environment at Conviva is patient-focused, reflecting Humana's dedication to creating integrated, accessible, and personalized healthcare experiences. Located at 973 SE Federal Hwy Ste 973B Stuart, FL, Conviva offers a dynamic, inclusive workspace where employees contribute meaningfully to community health.

The Receptionist role at Conviva Senior Primary Care plays a vital part in the smooth functioning of the healthcare facility by acting as the first point of contact for patients, visitors, and internal staff. This position requires excellent communication skills, exceptional customer service, and the capacity to manage a multi-line phone system efficiently. The receptionist is responsible for greeting visitors, maintaining visitor logs and issuing passes, handling routine inquiries regarding location and hours, and distributing messages accurately. This role includes administrative duties and being a key ambassador for patient and visitor interactions.

Ideal candidates should have experience either in healthcare settings or similar customer service roles in retail, hospitality, insurance, legal, or call centers. Essential skills include multitasking abilities, attention to detail, proficiency in Microsoft Office applications such as Word, Excel, Outlook, and Access, and the ability to work collaboratively as a team player. Bilingual candidates fluent in English and Spanish, or those with experience in value-based care models, medical terminology, or electronic medical record (EMR) systems, will find additional opportunities to contribute meaningfully.

Employment is full-time with scheduled hours from Monday to Friday, 8:00 AM to 5:00 PM. The receptionist role offers an annual salary range of $38,000 to $45,800, along with eligibility for a performance-based bonus incentive plan. Conviva maintains a strong commitment to employee health and safety, including compliance with tuberculosis (TB) screening protocols. Humana also emphasizes equal opportunity employment, non-discrimination policies, and affirmative actions to support diversity and inclusion in their workforce.

Overall, working as a Receptionist at Conviva Senior Primary Care provides an enriching career opportunity in a supportive, growth-oriented healthcare environment committed to improving the lives of seniors and their families. The role involves not just administrative skills but also compassionate communication and teamwork that contribute directly to excellent patient care and service delivery.