Medical Receptionist

Sage Infusion is a dynamic startup infusion center operating with locations in central and southwest Florida. The company is dedicated to redefining patient care by offering infusion therapy in a compassionate, efficient, and patient-centered manner. Sage Infusion prioritizes a seamless start to treatment, transparent pricing structures, and financial assistance to ensure that all patients receive the care they deserve without unnecessary stress or confusion. Their clinical experts provide care in a serene environment designed to promote comfort and healing for patients undergoing infusion therapy. As a part of the healthcare community, Sage Infusion is committed to innovation, excellence, and inclusivity in its services and workplace, making it an exciting place to build a career in healthcare administration and patient services.

The role of Front Desk Receptionist at Sage Infusion in Lakeland, Florida, is a pivotal position within the company. As the primary point of contact, the receptionist manages all incoming communications and patient interactions with professionalism and empathy. This position involves a variety of administrative duties that support both the clinical staff and the management team. The Front Desk Receptionist ensures that patients not only feel welcomed and supported but also experience a smooth, organized, and respectful process throughout their visits. Working full-time with a competitive pay rate of $19 per hour, this role offers an excellent opportunity for individuals who are passionate about healthcare and providing exceptional customer service.

This position requires the ability to multitask effectively, communicating clearly and warmly with patients and team members. The Front Desk Receptionist at Sage Infusion is responsible for scanning new patient forms into the electronic medical records (EMR), contacting patients to confirm orders and collect missing information, and assisting with scheduling infusion appointments. Additionally, the receptionist manages patient check-in processes, including collecting copays and paperwork, maintaining the cleanliness and organization of the facility, and handling office supplies and incoming shipments. The role also extends to supporting medication inventory management by scanning delivered drugs into the EMR and assisting with inventory reconciliation when needed.

Sage Infusion values proactive team members who can follow through on tasks reliably, present ideas clearly, and demonstrate initiative by suggesting improvements. The receptionist contributes to a high standard of customer service, both internally within the team and externally to patients, ensuring that all work meets quality standards and deadlines. This role is essential for maintaining the operational flow and positive patient experience that Sage Infusion is known for. The company also encourages a respectful, inclusive workplace environment, highlighting its commitment to equal employment opportunities.

This detailed approach to patient care and clinic management makes the Front Desk Receptionist role at Sage Infusion not merely an administrative position but a vital part of the healthcare delivery process. Candidates who thrive in fast-paced, people-focused environments and who have a passion for helping others will find this position rewarding and impactful.