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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $16.15 - $28.80
Work Schedule
Standard Hours
Benefits
Paid Time Off
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) savings plan
Employee stock purchase plan
Education Reimbursement
Employee Discounts
Employee assistance program
Employee Referral Bonus Program
voluntary benefits
Job Description
ProHealth Physicians is a reputable and community-focused healthcare organization that operates as part of the larger Optum family of businesses. Renowned for its commitment to delivering exceptional care and service, ProHealth Physicians plays a vital role in sustaining the health and well-being of the communities it serves. This organization prioritizes teamwork among care professionals and provides robust medical resources to ensure that patients receive comprehensive and compassionate medical attention. As a leading community-based medical group, ProHealth Physicians emphasizes a culture centered on caring, connecting, and growing together. The organization fosters an environment where healthcare professionals can thrive while making meaningful... Show More
Job Requirements
- High school diploma or GED
- minimum 1 year receptionist or customer service experience
- intermediate proficiency in Microsoft Office
- ability to work full-time Monday through Friday from 7:30 AM to 4:00 PM
- willingness to provide coverage at other locations as needed
- ability to maintain patient confidentiality
- pass a drug test
Job Qualifications
- High school diploma or GED
- at least 1 year of receptionist or customer service experience
- intermediate computer skills including proficiency in Microsoft Office
- experience working in a primary care setting preferred
- experience with EPIC EHR system preferred
- bilingual ability preferred
Job Duties
- Conduct check-in and check-out process
- answer incoming calls and document patient inquiries using EHR
- conduct outreach to patients requiring appointments or follow-up
- schedule appointments using standard scheduling protocols
- manage administrative in-basket pools and work queues
- scan documents into EHR per protocols
- balance payments and prepare deposits
- maintain confidentiality of patient medical, personal, and financial information
- provide coverage at other ProHealth locations as needed
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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