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American Family Care logo

Medical Receptionist

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $18.00 - $22.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Opportunity for advancement
Paid Time Off
Training and Development
Vision Insurance
Wellness resources
401(k)
401(k) matching
Company parties
competitive salary
Dental Insurance
Employee Discounts
Health Insurance

Job Description

American Family Care (AFC) is a leading healthcare provider specializing in urgent care services across the United States. With a robust network of over 200 clinics in 26 states and more than 250 clinics and 800 affiliated physicians, AFC is recognized nationally for delivering accessible, patient-centric healthcare solutions. The company's expansive reach and commitment to quality care allow it to serve over 6 million patients annually, reflecting its significant impact on communities nationwide. AFC’s mission is to provide the best possible healthcare in a kind and caring environment while respecting patient rights and ensuring convenience and affordability. This mission is... Show More

Job Requirements

  • High school diploma
  • experience with insurance verification and medical billing
  • strong communication skills
  • familiarity with medical billing software and EMR
  • ability to handle patient financial inquiries
  • attention to detail
  • ability to maintain HIPAA compliance

Job Qualifications

  • Experience with insurance verification and medical billing
  • ability to explain complex insurance concepts to patients
  • detail-oriented
  • experience as a medical receptionist, administrative assistant, or customer service role in a medical office
  • tech-savvy with medical billing software and EMR systems
  • excellent problem-solving skills
  • positive attitude during financial conversations

Job Duties

  • Master insurance verification
  • excel at financial counseling
  • solve billing problems
  • drive patient satisfaction
  • be the face of AFC
  • own the front desk flow
  • protect patient information

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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