Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $25.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
paid holiday
Paid Time Off
Flexible spending account
High-income potential
Job Description
Pelvic Rehabilitation Medicine (PRM) is a specialized healthcare provider focused on the diagnosis and treatment of pelvic floor disorders. The clinic is dedicated to offering comprehensive, patient-centered care that emphasizes both innovative treatment approaches and compassionate support for individuals experiencing pelvic health challenges. PRM operates within a multidisciplinary framework, combining expertise from various medical professionals to deliver effective and personalized rehabilitation programs. Known for its commitment to quality, PRM fosters an environment that values inclusivity, respect, and continuous learning as it strives to improve patient outcomes in a supportive clinical setting.
This job opening is for the position of Medical Receptionist in the Operations Department at Pelvic Rehabilitation Medicine. This hybrid role involves serving as the initial contact point for patients and visitors by providing a welcoming and efficient front desk experience. The Medical Receptionist is entrusted with administrative duties such as managing patient check-ins, scheduling appointments, collecting payments, and handling communications, all aimed at ensuring smooth front office operations. Additionally, the role integrates light clinical support responsibilities that require basic medical assistant skills, including taking vital signs, preparing exam rooms, and assisting providers with minor clinical tasks. This combination allows for sustained efficient patient flow and supports high-quality care delivery. The position demands excellent communication skills, organizational ability, attention to detail, and proficiency in electronic health record systems.
The position is ideal for candidates who enjoy balancing administrative processes with clinical interaction in a healthcare setting. It offers a collaborative work environment where the Medical Receptionist plays a critical role in patient satisfaction and operational success. At PRM, employment is guided by principles of equality and non-discrimination, ensuring a welcoming space where all employees can thrive based on their professional qualifications and contributions. Benefits include health, vision, and dental insurance, paid holidays and paid time off, flexible spending accounts, and the potential for a high-income salary, reflecting the importance and value placed on this key position within the clinic.
This job opening is for the position of Medical Receptionist in the Operations Department at Pelvic Rehabilitation Medicine. This hybrid role involves serving as the initial contact point for patients and visitors by providing a welcoming and efficient front desk experience. The Medical Receptionist is entrusted with administrative duties such as managing patient check-ins, scheduling appointments, collecting payments, and handling communications, all aimed at ensuring smooth front office operations. Additionally, the role integrates light clinical support responsibilities that require basic medical assistant skills, including taking vital signs, preparing exam rooms, and assisting providers with minor clinical tasks. This combination allows for sustained efficient patient flow and supports high-quality care delivery. The position demands excellent communication skills, organizational ability, attention to detail, and proficiency in electronic health record systems.
The position is ideal for candidates who enjoy balancing administrative processes with clinical interaction in a healthcare setting. It offers a collaborative work environment where the Medical Receptionist plays a critical role in patient satisfaction and operational success. At PRM, employment is guided by principles of equality and non-discrimination, ensuring a welcoming space where all employees can thrive based on their professional qualifications and contributions. Benefits include health, vision, and dental insurance, paid holidays and paid time off, flexible spending accounts, and the potential for a high-income salary, reflecting the importance and value placed on this key position within the clinic.
Job Requirements
- High school diploma or equivalent
- 1-2 years' experience in a medical office or healthcare setting
- excellent communication and customer-service skills
- strong organizational skills with the ability to multitask in a fast-paced environment
- proficiency in EHR systems
- understanding of insurance basics, referrals, and HIPAA regulations
Job Qualifications
- High school diploma or equivalent
- 1-2 years' experience in a medical office or healthcare setting
- excellent communication and customer-service skills
- strong organizational skills with the ability to multitask in a fast-paced environment
- proficiency in EHR systems
- understanding of insurance basics, referrals, and HIPAA regulations
- certified medical assistant or prior medical assistant experience preferred
- experience in a specialty practice or multi-provider clinic preferred
- knowledge of clinical terminology and basic clinical workflows preferred
Job Duties
- Warmly greet and check in patients
- verify demographics, insurance information, and required documentation
- manage multi-line phone system
- schedule, confirm, and reschedule appointments
- maintain organized reception area and ensure a professional, welcoming environment
- collect co-pays, outstanding balances, and prepare daily reconciliation logs
- manage incoming/outgoing referrals, medical records requests, and patient paperwork
- communicate scheduling changes, delays, and clinic updates to patients in a timely manner
- support provider schedules with accurate appointment types, visit lengths, and patient prep
- handle incoming faxes, emails, and EHR messages promptly and accurately
- maintain confidentiality in accordance with HIPAA and company policies
- escort patients to exam rooms
- obtain vital signs, medical history, medication lists, and allergies
- prepare exam rooms daily
- ensure cleanliness, functionality, and adequate supply stocking
- assist providers with minor procedures, specimen collection, and basic clinical tasks as directed
- perform patient intake documentation accurately within the EHR
- clean and turn over exam rooms between patients
- support inventory management by reporting low supplies and assisting with restocking
- follow infection control protocols and safety standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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