Medical Receptionist

Fort Lee, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $19.00 - $25.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Vision Insurance

Dental Insurance

paid holiday

Paid Time Off

Flexible spending account

High-income potential

Job Description

Pelvic Rehabilitation Medicine (PRM) is a specialized healthcare provider focused on the diagnosis and treatment of pelvic floor disorders. The clinic is dedicated to offering comprehensive, patient-centered care that emphasizes both innovative treatment approaches and compassionate support for individuals experiencing pelvic health challenges. PRM operates within a multidisciplinary framework, combining expertise from various medical professionals to deliver effective and personalized rehabilitation programs. Known for its commitment to quality, PRM fosters an environment that values inclusivity, respect, and continuous learning as it strives to improve patient outcomes in a supportive clinical setting.

This job opening is for the position of Medical... Show More

Job Requirements

High school diploma or equivalent
1-2 years' experience in a medical office or healthcare setting
excellent communication and customer-service skills
strong organizational skills with the ability to multitask in a fast-paced environment
proficiency in EHR systems
understanding of insurance basics, referrals, and HIPAA regulations

Job Qualifications

High school diploma or equivalent
1-2 years' experience in a medical office or healthcare setting
excellent communication and customer-service skills
strong organizational skills with the ability to multitask in a fast-paced environment
proficiency in EHR systems
understanding of insurance basics, referrals, and HIPAA regulations
certified medical assistant or prior medical assistant experience preferred
experience in a specialty practice or multi-provider clinic preferred
knowledge of clinical terminology and basic clinical workflows preferred

Job Duties

Warmly greet and check in patients
verify demographics, insurance information, and required documentation
manage multi-line phone system
schedule, confirm, and reschedule appointments
maintain organized reception area and ensure a professional, welcoming environment
collect co-pays, outstanding balances, and prepare daily reconciliation logs
manage incoming/outgoing referrals, medical records requests, and patient paperwork
communicate scheduling changes, delays, and clinic updates to patients in a timely manner
support provider schedules with accurate appointment types, visit lengths, and patient prep
handle incoming faxes, emails, and EHR messages promptly and accurately
maintain confidentiality in accordance with HIPAA and company policies
escort patients to exam rooms
obtain vital signs, medical history, medication lists, and allergies
prepare exam rooms daily
ensure cleanliness, functionality, and adequate supply stocking
assist providers with minor procedures, specimen collection, and basic clinical tasks as directed
perform patient intake documentation accurately within the EHR
clean and turn over exam rooms between patients
support inventory management by reporting low supplies and assisting with restocking
follow infection control protocols and safety standards

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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