Medical Receptionist

Conviva Senior Primary Care is a distinguished healthcare provider dedicated to delivering proactive and preventive care primarily to senior citizens. As a vital part of Humana Inc., a renowned name in healthcare, Conviva specializes in wellness visits, physical exams, chronic condition management, screenings, minor injury treatment, and more. Humana, through its Primary Care Organization that includes CenterWell Senior Primary Care, is committed to a value-based approach to health care. This approach ensures patients receive the best possible care when they need it most, designed to be both comprehensive and cost-effective. The organization’s philosophy extends beyond physical health to encompass the social, emotional, behavioral, and financial needs that influence patients' overall well-being. Conviva's services are futuristic and patient-centric, making it a leading name in senior primary care.

The role of Receptionist at Conviva is integral to the seamless operation of the clinic and the positive experience of its patients. This full-time position, with scheduled 40 weekly hours from Monday to Friday between 8 AM to 5 PM, involves a variety of administrative and customer service responsibilities that collectively uphold the smooth functioning of front-desk operations. The Receptionist is the first point of contact for visitors and callers, tasked with providing courteous, prompt, and accurate service. This patient-facing role involves managing multi-line phone calls, maintaining visitor and call logs, scheduling appointments, and assisting with insurance verification and patient charge collection, among other responsibilities. The role requires keen attention to detail and a professional demeanor to handle routine inquiries and administrative tasks efficiently.

Compensation for this position ranges from $38,000 to $45,800 annually, with variations reflecting geographic location, skills, and experience. Additionally, the job offers a bonus incentive plan contingent on company and individual performance. Conviva places a strong emphasis on employee well-being, offering a competitive and flexible benefits package that includes health insurance effective from day one, paid time off, holidays, 401(k) retirement plans with employer match, tuition assistance, and various other support programs. This fosters a nurturing working environment encouraging both personal and professional development.