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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Holidays
Volunteer time
Jury Duty Pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition Assistance
Scholarships for eligible dependents
Parental leave
caregiver leave
Employee charity matching program
Career development opportunities
Job Description
Conviva Senior Primary Care is a distinguished healthcare provider dedicated to delivering proactive and preventive care primarily to senior citizens. As a vital part of Humana Inc., a renowned name in healthcare, Conviva specializes in wellness visits, physical exams, chronic condition management, screenings, minor injury treatment, and more. Humana, through its Primary Care Organization that includes CenterWell Senior Primary Care, is committed to a value-based approach to health care. This approach ensures patients receive the best possible care when they need it most, designed to be both comprehensive and cost-effective. The organization’s philosophy extends beyond physical health to encompass the... Show More
Job Requirements
- Experience in a medical office
- Six months to one year of multi phone line experience
- Excellent customer service and phone etiquette
- Knowledge of MS Office (Word, Excel, Outlook, Access)
Job Qualifications
- Experience in a medical office
- Six months to one year of multi phone line experience
- Excellent customer service and phone etiquette
- Knowledge of MS Office (Word, Excel, Outlook, Access)
- Two years related experience preferred
- Bilingual (English/Spanish)
- Associate degree
- Experience with ECW
- Knowledge of medical terminology
Job Duties
- Operates a switchboard or multi-line phone and maintains long distance call logs
- Maintains the reception area
- Appointment scheduling
- Verification of insurances
- Collecting patient charges
- Takes and distributes accurate messages
- Greets visitors and determines the nature of their visit
- Issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee
- Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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