Medical Receptionist

Suntree Internal Medicine is a prominent private internal medicine practice located in Melbourne, Florida. Committed to delivering exceptional healthcare services, the practice is dedicated to fostering a welcoming, professional environment for both patients and staff. As a leading medical establishment, Suntree Internal Medicine emphasizes education and ongoing training as foundations for success and growth. The organization upholds core values of Sincerity, Inspiration, and Mastery, which guide the workplace culture and interactions among patients and healthcare professionals alike. By being an equal opportunity employer, Suntree Internal Medicine promotes a diverse and inclusive workplace where every team member is valued and supported. Employees benefit from a comprehensive package that includes paid time off, holiday pay, a 401K plan, and other essential benefits after successfully completing a 90-day probation period review.

The role of Medical Receptionist at Suntree Internal Medicine is a full-time, hourly non-exempt position vital to the smooth operation of the practice. This position reports directly to the Medical Reception Supervisor and involves working a shift from 11:00 am to 7:00 pm, with a 30-minute lunch break. The offered wage ranges from $15.00 to $16.00 per hour, reflective of the candidate’s experience and qualifications. As the initial point of contact for patients and visitors, the Medical Receptionist plays a crucial role in ensuring a positive experience from the moment individuals enter the clinic. Responsibilities include answering and screening telephone calls, scheduling and maintaining appointment calendars, greeting and directing patients, and handling inquiries or complaints with professionalism and empathy. The ideal candidate will demonstrate exceptional multitasking skills, time management, and the ability to follow detailed step-by-step procedures efficiently. Medical terminology knowledge and previous medical experience are preferred to enhance communication and understanding within the healthcare setting. This role demands strong interpersonal skills as well as physical abilities like standing and walking for extended periods, manual dexterity, and occasional lifting of items up to 50 pounds. Working under the sometimes stressful conditions of a busy medical office and potential exposure to bloodborne pathogens requires attentiveness to safety protocols and a proactive approach to healthcare challenges. Joining Suntree Internal Medicine as a Medical Receptionist offers a unique opportunity to contribute meaningfully to patient care and become part of a respected healthcare team in Melbourne, Florida.