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Job Overview

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Compensation

Hourly
Range $13.50 - $16.25
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Work Schedule

Flexible
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Benefits

401(k)
Bonus based on performance
competitive salary
Dental Insurance
Employee Discounts
flexible schedule
Health Insurance
Paid Time Off
Great small business work environment

Job Description

American Family Care (AFC) is one of the largest and most trusted primary and urgent care providers in the United States, with over 250 state-of-the-art clinics operating nationwide. Known for its patient-centric approach, AFC offers convenient healthcare services on a walk-in basis seven days a week, specializing in the episodic treatment of acute illnesses, injuries, workers' compensation cases, and occupational medicine. Each AFC center is fully equipped with onsite laboratories and in-house x-ray capabilities to ensure comprehensive and efficient patient care. AFC is also the parent company of AFC Franchising, LLC, a network of franchised business locations providing localized healthcare... Show More

Job Requirements

  • High School graduate or equivalent
  • Previous medical clerical experience preferred
  • Basic computer knowledge
  • Accuracy and detail orientation
  • Positive customer service skills
  • Well-groomed appearance
  • Clear and articulate phone mannerisms

Job Qualifications

  • High School graduate or equivalent
  • Previous medical clerical experience preferred
  • Basic computer knowledge, e.g., Microsoft Office
  • Accuracy and detail orientation
  • Positive customer service skills
  • Well-groomed appearance
  • Clear and articulate phone mannerisms

Job Duties

  • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
  • Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
  • Register patients, update patient records, verify insurance accurately and timely, and check patients out
  • Determine, collect, and process patient payments and address collection and billing issues
  • Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
  • Balance daily patient charges (cash, check, credit cards) against system reports
  • Complete closing procedures by preparing closing documentation and submitting required reports
  • Complete cash control procedures and secure financial assets
  • Maintain complete and accurate documentation
  • Other duties and responsibilities as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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