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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $16.15 - $28.80
Work Schedule
Rotating Shifts
Standard Hours
Day Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) savings plan
Employee stock purchase plan
Education Reimbursement
Employee Discounts
Employee assistance program
Employee Referral Bonus Program
voluntary benefits
Job Description
ProHealth Physicians, a valued part of the Optum family of businesses, stands as a prominent community-based medical group committed to delivering exceptional healthcare services. With a strong focus on teamwork, advanced medical resources, and an unwavering dedication to quality care, ProHealth Physicians serves the health and well-being of communities in the greater Connecticut region. The organization fosters an environment where caring, connecting, and growing together are not just ideals but practiced values that resonate throughout their services. This commitment positions ProHealth as a friendly, patient-focused establishment that prioritizes the needs of both the care team and the patients they serve.Show More
Job Requirements
- High school diploma/GED or higher
- 1 years of receptionist or customer service experience
- intermediate level of computer proficiency in Microsoft Office
- access to reliable transportation and valid US driver's license
Job Qualifications
- High school diploma/GED or higher
- 1 years of receptionist or customer service experience
- intermediate level of computer proficiency in Microsoft Office
- access to reliable transportation and valid US driver's license
- experience working in a Pediatrics setting preferred
- experience working with EPIC preferred
Job Duties
- Conduct check-in and check-out process
- answer incoming calls and use EHR to document details of patient inquiries
- conduct outreach to patients requiring appointments or service follow-up
- schedule appointments using standard scheduling protocols
- manage administrative in-basket pools and work queues
- scan documents into the EHR per standard protocols
- balance payments and prepare deposits
- protect patients' rights by maintaining confidentiality of medical, personal and financial information
- provide coverage at other ProHealth locations on an ad hoc basis
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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