Medical Receptionist

ProHealth Physicians, a valued part of the Optum family of businesses, stands as a prominent community-based medical group committed to delivering exceptional healthcare services. With a strong focus on teamwork, advanced medical resources, and an unwavering dedication to quality care, ProHealth Physicians serves the health and well-being of communities in the greater Connecticut region. The organization fosters an environment where caring, connecting, and growing together are not just ideals but practiced values that resonate throughout their services. This commitment positions ProHealth as a friendly, patient-focused establishment that prioritizes the needs of both the care team and the patients they serve.

The role of Medical Receptionist within the Pediatrics team at ProHealth Physicians is an integral position designed to support daily operations and patient interactions effectively. This full-time position, requiring 40 hours per week from Monday through Friday plus rotating Saturdays approximately once every five weeks, offers the opportunity to engage directly with patients and families in a pediatric care setting. Operating between the business hours of 7:45 am and 7:15 pm on weekdays and 8 am to 1:30 pm on Saturdays, the Medical Receptionist will split time across two locations—1110 Durham Road, Madison, CT, and 162 East Main Street, Clinton, CT—with Saturday rotations exclusively at the Madison office.

Serving as the primary point of contact, the Medical Receptionist facilitates the check-in and check-out processes, answers incoming calls, manages appointment scheduling, and performs payment collection. The position demands proficient use of the electronic health record (EHR) system in line with ProHealth’s protocols to maintain accurate patient demographic and medical information. This role also includes managing administrative tasks such as document scanning, balancing payments, preparing deposits, and maintaining confidentiality of sensitive patient data. Additionally, flexibility to provide cover at other ProHealth locations is required, reflecting the dynamic and collaborative nature of the work environment.

ProHealth Physicians emphasizes a supportive and engaging workplace where employees feel rewarded and recognized for their performance. The organization offers a competitive hourly wage ranging from $16.15 to $28.80 based on factors like local labor market conditions, education, experience, and certifications. Moreover, employees gain access to a comprehensive benefits package that includes paid time off, medical, dental and vision plans, life and disability insurance, retirement savings plans, education reimbursement, and various voluntary benefits. These extensive offerings illustrate ProHealth's dedication to fostering employee well-being and professional growth.

Joining ProHealth Physicians means becoming part of a mission-driven healthcare system that values health equity and strives to reduce disparities affecting underserved populations. The organization's culture promotes inclusion and equal employment opportunities, ensuring a drug-free workplace and compliance with all relevant labor laws. For an individual passionate about healthcare administration and eager to make a meaningful difference within a pediatrics setting, this Medical Receptionist role offers a stable yet dynamic career opportunity with room for development and community impact.