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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $16.15 - $28.80
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) savings plan
Employee stock purchase plan
Education Reimbursement
Employee Discounts
Employee assistance program
Employee Referral Bonus Program
voluntary benefits
Job Description
ProHealth Physicians is a prominent member of the Optum family of businesses, dedicated to sustaining the health and well-being of communities through exceptional medical care. As a leading community-based medical group, ProHealth Physicians combines high levels of teamwork with robust medical resources to provide outstanding care and service across a broad range of healthcare needs. Their mission centers on the philosophy of Caring. Connecting. Growing together., a commitment that is deeply ingrained throughout their operations and patient interactions. They emphasize a collaborative environment where medical professionals and support staff work seamlessly to deliver comprehensive care to patients. This community-focused approach... Show More
Job Requirements
- High school diploma/GED or higher
- 1+ years of receptionist or customer service experience
- intermediate level of computer proficiency in Microsoft Office
- access to reliable transportation and a valid US driver's license
Job Qualifications
- High school diploma or GED or higher
- 1+ years of receptionist or customer service experience
- intermediate level of computer proficiency in Microsoft Office
- experience as a receptionist in a healthcare setting preferred
- experience working with Epic preferred
- access to reliable transportation and valid US driver's license
Job Duties
- Conduct check-in and check-out process
- answer incoming calls and use EHR to document details of patient inquiries
- conduct outreach to patients requiring appointments or service follow-up
- schedule appointments using standard scheduling protocols
- manage administrative in-basket pools and work queues
- scan documents into the EHR per standard protocols
- balance payments and prepare deposits
- protect patients' rights by maintaining confidentiality of medical, personal, and financial information
- provide coverage at other ProHealth locations on an ad hoc basis
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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