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Medical Receptionist

Springfield, MA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $16.15 - $28.80
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) savings plan
Employee stock purchase plan
Education Reimbursement
Employee Discounts
Employee assistance program
Employee Referral Bonus Program
voluntary benefits

Job Description

ProHealth Physicians is a prominent member of the Optum family of businesses, dedicated to sustaining the health and well-being of communities through exceptional medical care. As a leading community-based medical group, ProHealth Physicians combines high levels of teamwork with robust medical resources to provide outstanding care and service across a broad range of healthcare needs. Their mission centers on the philosophy of Caring. Connecting. Growing together., a commitment that is deeply ingrained throughout their operations and patient interactions. They emphasize a collaborative environment where medical professionals and support staff work seamlessly to deliver comprehensive care to patients. This community-focused approach... Show More

Job Requirements

  • High school diploma/GED or higher
  • 1+ years of receptionist or customer service experience
  • intermediate level of computer proficiency in Microsoft Office
  • access to reliable transportation and a valid US driver's license

Job Qualifications

  • High school diploma or GED or higher
  • 1+ years of receptionist or customer service experience
  • intermediate level of computer proficiency in Microsoft Office
  • experience as a receptionist in a healthcare setting preferred
  • experience working with Epic preferred
  • access to reliable transportation and valid US driver's license

Job Duties

  • Conduct check-in and check-out process
  • answer incoming calls and use EHR to document details of patient inquiries
  • conduct outreach to patients requiring appointments or service follow-up
  • schedule appointments using standard scheduling protocols
  • manage administrative in-basket pools and work queues
  • scan documents into the EHR per standard protocols
  • balance payments and prepare deposits
  • protect patients' rights by maintaining confidentiality of medical, personal, and financial information
  • provide coverage at other ProHealth locations on an ad hoc basis
  • perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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