Medical Receptionist

ProHealth Physicians is a prominent member of the Optum family of businesses, dedicated to sustaining the health and well-being of communities through exceptional medical care. As a leading community-based medical group, ProHealth Physicians combines high levels of teamwork with robust medical resources to provide outstanding care and service across a broad range of healthcare needs. Their mission centers on the philosophy of Caring. Connecting. Growing together., a commitment that is deeply ingrained throughout their operations and patient interactions. They emphasize a collaborative environment where medical professionals and support staff work seamlessly to deliver comprehensive care to patients. This community-focused approach fosters trusted relationships and supports long-term health outcomes in the areas they serve.

The current opening at ProHealth Physicians is for a full-time Medical Receptionist based in Vernon, CT, at their 206 Talcottville Rd location, with some flexibility to provide coverage at other nearby sites as needed. Working Monday through Friday in an 8-hour shift between 7:30 am and 6:00 pm, the role is ideal for someone who is friendly, detail-oriented, and dedicated to patient service. The Medical Receptionist plays a critical part as the first point of contact for patients, managing the check-in and check-out process, handling inquiries by phone, and scheduling appointments using standardized protocols. This position requires the use of electronic health records (EHR) systems for documenting patient communications and managing administrative work queues, making proficiency in healthcare technology essential.

The role offers an opportunity to contribute directly to patient care by ensuring a smooth, professional, and welcoming administrative experience. Responsibilities include balancing payments, preparing deposits, scanning important documents into patient records, and protecting confidential patient information with the utmost discretion. Additionally, receptionists help maintain efficient office flow by conducting outreach to patients who require follow-up or additional services. Working within UnitedHealth Group's extensive network, employees enjoy a comprehensive benefit package that supports work-life balance and personal growth.

UnitedHealth Group, the parent company, champions employee success through ongoing support including competitive base pay, paid time off from the first pay period, medical and dental benefits, life and disability insurance options, and retirement savings plans. This role benefits from access to educational reimbursement, employee discounts, assistance programs, and a positive environment that recognizes and rewards performance. The inclusive culture at UnitedHealth Group values diversity, equity, and the commitment to breaking down barriers to healthcare access. The hourly wage for the Medical Receptionist ranges from $16.15 to $28.80 depending on factors such as location, experience, and education. ProHealth Physicians and UnitedHealth Group are dedicated to fostering an equitable workplace and provide equal employment opportunities to all qualified candidates without discrimination.