Medical Receptionist

Kako'o Services LLC is a distinguished healthcare staffing company dedicated to supporting military treatment facilities throughout the United States. Headquartered in Honolulu, Hawaii, with a recruiting office in San Antonio, Texas, Kako'o Services specializes in delivering highly skilled, trained, and dependable healthcare professionals, including Registered Nurses, Certified Registered Nurse Anesthetists, Physicians, Licensed Practical/Vocational Nurses, Licensed Social Workers, and various other healthcare workers. The company's mission emphasizes exceptional quality and superior service for its government clients, making Kako'o Services a trusted partner in healthcare workforce solutions. It proudly promotes equal employment opportunities and encourages minorities, females, veterans, and disabled individuals to apply, aligning with its commitment to diversity and inclusion. The organization ensures that qualified applicants receive fair consideration without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status.

The Role: This full-time Receptionist position supports patient care and treatment processes at the Fort Belvoir, VA location. It offers a competitive hourly wage of $19.98, supplemented by a Health and Wellness pay of $4.93 per hour worked in lieu of traditional benefits. The role demands a versatile individual equipped with strong clerical and interpersonal skills to assist healthcare staff efficiently. Core responsibilities include managing patient interactions, registration, appointment scheduling, record maintenance, and communication tasks vital to the smooth operation of the medical facility. The candidate will be expected to execute a range of duties such as registering new patients in Composite Health Care System (CHCS), verifying patient data, maintaining electronic medical records via AHLTA, generating daily reports, and ensuring accurate scheduling of treatments and consultations.

This position involves significant direct contact with patients, requiring candidates to be proficient communicators capable of guiding patients through administrative procedures, advising on portal usage for secure messaging and results access, and responding to inquiries with professionalism. A keen eye for detail, knowledge of medical office equipment, and strong computer skills, particularly in Microsoft Office applications, are essential for success. The receiver of this role must be adept at multitasking and maintaining composure in a fast-paced environment, always providing a courteous and friendly atmosphere conducive to patient and staff satisfaction.

Additional duties include scanning documentation into healthcare systems, initiating patient communications based on clinical guidelines, managing waiting lists, and supporting healthcare providers by ensuring appointment rosters and records are prepared and accessible. The role further demands vigilance in monitoring patients for emergencies or special needs, thereby enhancing the quality and safety of care delivery. As part of a dynamic team, the receptionist will also handle telephonic communications, resolve administrative complaints, and assist with various other clerical tasks as assigned.

This employment opportunity with Kako'o Services LLC represents a chance to work in a mission-driven environment that values diversity, service excellence, and career growth within the healthcare industry. Candidates looking to make a meaningful impact by facilitating efficient medical office operations are encouraged to apply.