Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.00 - $26.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
401k Match
Flex Spending Accounts
Commuter Benefits
Employee assistance program
Paid Time Off
Paid holidays
Employee Discounts
Pet insurance
Job Description
Golden State Dermatology is a physician-led and owned dermatology practice experiencing rapid growth with over 37 locations across California. This leading medical, surgical, and cosmetic dermatology group specializes in a broad range of skin, hair, and nail conditions. Their expertise encompasses Mohs micrographic surgery for skin cancer treatment, as well as surgical and non-surgical cosmetic skincare, anti-aging solutions, body contouring, and plastic surgery. Renowned for quality patient care and innovation, Golden State Dermatology is committed to improving the health and appearance of their patients with personalized treatment plans delivered by expert clinicians. As a recognized leader in the dermatology field, the organization emphasizes both medical excellence and patient-centered service while fostering a positive, inclusive workplace culture.
The role of Medical Receptionist in Carmel is crucial for ensuring seamless operations at the clinic's front desk and supporting both front and back office tasks. This position involves welcoming patients warmly, managing patient check-in and check-out processes, and verifying insurance coverage to facilitate smooth appointments. You will handle phone inquiries, maintain accurate patient records, and manage appointments by auditing future bookings, confirming patient attendance, and collecting necessary information beforehand such as insurance details and intake forms. An important responsibility includes proactively filling appointment slots by contacting patients on waiting lists or those with future appointments, prioritizing the earliest slots to maximize provider utilization. Additionally, you will be involved in product education and sales of skincare items, further enhancing patient satisfaction and clinic revenue. Multitasking and effective task management are necessary skills as your duties may be adjusted by the Practice Manager to meet evolving clinic needs. Above all, you will contribute to creating a welcoming atmosphere, fostering patient comfort and trust with compassionate service and attention to detail. This role offers a dynamic, patient-focused work environment within a respected dermatology group, providing an opportunity to grow professionally while making a meaningful impact on patient care.
The role of Medical Receptionist in Carmel is crucial for ensuring seamless operations at the clinic's front desk and supporting both front and back office tasks. This position involves welcoming patients warmly, managing patient check-in and check-out processes, and verifying insurance coverage to facilitate smooth appointments. You will handle phone inquiries, maintain accurate patient records, and manage appointments by auditing future bookings, confirming patient attendance, and collecting necessary information beforehand such as insurance details and intake forms. An important responsibility includes proactively filling appointment slots by contacting patients on waiting lists or those with future appointments, prioritizing the earliest slots to maximize provider utilization. Additionally, you will be involved in product education and sales of skincare items, further enhancing patient satisfaction and clinic revenue. Multitasking and effective task management are necessary skills as your duties may be adjusted by the Practice Manager to meet evolving clinic needs. Above all, you will contribute to creating a welcoming atmosphere, fostering patient comfort and trust with compassionate service and attention to detail. This role offers a dynamic, patient-focused work environment within a respected dermatology group, providing an opportunity to grow professionally while making a meaningful impact on patient care.
Job Requirements
- High school diploma or equivalent
- experience in customer service or healthcare roles preferred
- knowledge of insurance verification and eligibility processes
- proficiency with EMR software preferred
- effective multitasking and organizational skills
- excellent interpersonal and communication skills
- ability to provide compassionate and patient-centered service
Job Qualifications
- High school diploma or equivalent
- previous customer service experience
- familiarity with healthcare or dermatology environments preferred
- basic knowledge of insurance carriers such as Medicare, commercial, and HMO plans
- experience with electronic medical records (EMR) software like EClinicalWorks or EMA is a plus
- strong communication and organizational skills
- ability to multitask effectively in a fast-paced environment
Job Duties
- Warmly welcoming patients
- assisting with check-in and check-out procedures
- verifying patients' insurance coverage and eligibility
- handling phone inquiries
- maintaining patient records
- managing the appointment schedule including auditing future appointments and confirming attendance
- contacting patients from waiting lists or with future appointments to offer earlier slots
- providing product education to patients and staff
- selling skincare products
- multitasking and managing tasks to ensure prompt completion of responsibilities
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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