Medical Receptionist

CenterWell Senior Primary Care, a part of Humana Inc., is a leading healthcare organization dedicated to providing proactive and preventive care primarily for seniors. As the nation’s largest provider of senior-focused primary care, CenterWell is committed to improving patient health outcomes through personalized, compassionate care that addresses not only physical health but also emotional and social wellness. The organization employs a unique care model characterized by integrated care teams consisting of physicians, nurses, behavioral health specialists, and other healthcare providers who spend significantly more time with patients — up to 50 percent more — to ensure a comprehensive approach to health and wellness. With a foundation built on whole-person health, CenterWell stands out for its emphasis on creating meaningful patient experiences, focusing on listening, understanding, and responding to the diverse needs affecting patient well-being.

Join CenterWell as a Receptionist 1 and become an essential part of this caring community that puts health first. This full-time role, with scheduled weekly hours of 40, offers a competitive annual salary in the range of $38,000 to $45,800, complemented by eligibility for a performance-based bonus incentive plan. As a Receptionist 1, you will play a pivotal role in facilitating smooth communication channels within the organization by accurately receiving and routing telephone calls and managing visitors in a courteous and efficient manner. Your responsibilities will include operating a switchboard or multi-line phone system, maintaining long distance call logs, taking and distributing messages precisely, and greeting visitors to assess their needs while ensuring proper access through visitor passes and logs. This position requires you to respond to routine inquiries concerning office locations, hours, and contact information, supporting both internal team members and external visitors effectively.

Additionally, this role encompasses various administrative duties such as booking meeting rooms, typing documents, organizing and distributing mail, and handling courier packages. The Receptionist 1 works with clear, defined guidelines and operates under close supervision, thus offering significant opportunity to hone organizational and customer service skills in a dynamic healthcare setting. If you are passionate about contributing to an organization focused on enhancing patient experiences and possess excellent customer service skills, this role offers a fulfilling career opportunity. You will be part of a vital patient-facing team responsible for contributing to the overall efficiency and professionalism of the healthcare environment, including compliance with programs such as the company’s Tuberculosis (TB) screening protocol.

With CenterWell and Humana, you gain access to a comprehensive benefits package designed to support your whole-person well-being. Benefits include medical, dental, and vision insurance, a robust 401(k) retirement savings plan, paid time off, volunteer time off, paid parental and caregiver leave, short- and long-term disability coverage, life insurance, and much more. CenterWell is an equal opportunity employer committed to fostering an inclusive work environment free of discrimination and supporting advancement based solely on valid job requirements. This role is ideal for individuals looking for meaningful work with opportunities for professional growth, training, and personal development within one of the most respected healthcare providers serving senior populations.