Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $24.75 - $28.10
Benefits
competitive hourly wage
Health Insurance
Paid Time Off
retirement savings plan
Employee assistance program
Professional development opportunities
Supportive union representation
Job Description
Dignity Health Medical Foundation, established in 1993, is a prominent California nonprofit public benefit corporation with numerous care centers spread throughout the state. As an affiliate of Dignity Health, one of the largest health systems in the United States, it operates hospitals and care centers in California, Arizona, and Nevada. The foundation collaborates closely with physicians and healthcare providers across California to deliver comprehensive healthcare services, emphasizing quality care and patient satisfaction. With more than 130 clinics across California, Dignity Health Medical Foundation stands out for its commitment to humankindness, delivering patient-centric care through well-equipped, state-of-the-art medical facilities and supported... Show More
Job Requirements
- Six months experience in an outpatient setting as a Medical Office Receptionist preferred
- Equivalent experience in a high-volume customer service role in another industry or environment accepted
- Six months experience as a Phone Receptionist or Health Information Associate within Dignity Health Medical Foundation
- High school diploma or equivalent
- Excellent interpersonal, organizational, and customer service skills
- Keyboarding skills and ability to use computer equipment and software
Job Qualifications
- Six months experience in an outpatient setting as a Medical Office Receptionist preferred
- Equivalent experience in a high-volume customer service role in another industry or environment accepted
- Six months experience as a Phone Receptionist or Health Information Associate within Dignity Health Medical Foundation
- High school diploma or equivalent
- Excellent interpersonal, organizational, and customer service skills
- Keyboarding skills and ability to use computer equipment and software
- Familiarity with an electronic practice management system preferred
- Experience with multi-line phones or ACD phones preferred
- Medical terminology knowledge preferred
Job Duties
- Collecting and updating demographics and insurance information
- Verification of health plan eligibility
- Taking complete and accurate messages
- Scheduling mutually acceptable appointment times utilizing an electronic practice management system
- Performing other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines
Job Location
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