Medical Office Receptionist-Intermediate

UT Health San Antonio is a premier academic health institution committed to providing exceptional patient care, education, and research excellence. Located in the vibrant city of San Antonio, Texas, UT Health San Antonio has built a reputation for delivering advanced healthcare services through a team of dedicated professionals and state-of-the-art facilities. The institution offers a wide range of medical services and specialties, supported by a deeply rooted mission to improve health through innovative treatment and comprehensive patient care. As part of the University of Texas System, UT Health San Antonio is surrounded by collaborative opportunities, cutting-edge technology, and a dynamic work environment that encourages career growth and personal development.

This particular role focuses on providing vital administrative and front office support within a clinical setting to ensure patient satisfaction at every stage of their visit. Under direct supervision, the clinical office support staff plays a crucial part in creating a welcoming and organized environment for patients and medical staff alike. Responsibilities include handling patient check-ins, verifying registration information, collecting copays, scheduling appointments, coordinating with providers and benefit coordinators, and maintaining the flow of patient interactions efficiently. The position demands excellent communication skills, proficiency in Microsoft Office and database programs, and the ability to manage multiple tasks with a high level of attention to detail.

Employees in this role at UT Health San Antonio benefit from a comprehensive benefits package designed to support their health, wellness, and financial security. Eligible employees who work at least 20 hours a week with an appointment of at least 4.5 months gain access to medical insurance (UT SELECT plan administered by Blue Cross and Blue Shield of Texas), dental and vision plans, disability insurance, flexible spending accounts, and retirement plans such as the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). These benefits contribute toward a well-rounded compensation package that aligns with the institution’s commitment to employee well-being.

The work environment thrives on collaboration, diversity, and equal opportunity with a strong emphasis on adhering to the UT Health Way, the institution’s guiding principles for patient care and service excellence. The role requires analytical thinking to manage scheduling constraints and emergent situations calmly and creatively. Candidates must be self-motivated and display professionalism, empathy, and a service-oriented mindset. UT Health San Antonio fosters an inclusive workplace welcoming individuals from diverse backgrounds, ensuring all employees feel respected and supported.

In summary, this clinical office support role at UT Health San Antonio offers a stable, rewarding career opportunity for individuals seeking to contribute to healthcare delivery in a supportive academic environment. The position provides not only a chance to directly impact patient satisfaction and clinic efficiency but also professional development prospects through exposure to the latest healthcare practices, collaboration with multidisciplinary teams, and access to robust resources and benefits. This is an ideal position for candidates with administrative experience in clinical or healthcare settings, a high school diploma or GED, and a passion for maintaining a positive patient experience.