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Medical Office Receptionist-Intermediate
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
flexible spending accounts
retirement plans
Paid Time Off
Job Description
UT Health San Antonio is a premier academic health institution committed to providing exceptional patient care, education, and research excellence. Located in the vibrant city of San Antonio, Texas, UT Health San Antonio has built a reputation for delivering advanced healthcare services through a team of dedicated professionals and state-of-the-art facilities. The institution offers a wide range of medical services and specialties, supported by a deeply rooted mission to improve health through innovative treatment and comprehensive patient care. As part of the University of Texas System, UT Health San Antonio is surrounded by collaborative opportunities, cutting-edge technology, and a dynamic... Show More
Job Requirements
- High school diploma or GED
- Two years of related experience
- Proficient computer skills using Microsoft Office and database programs
- Excellent communication skills, verbal and written
Job Qualifications
- High school diploma or GED
- Two years of related experience
- Proficient computer skills using Microsoft Office and database programs
- Excellent communication skills, verbal and written
- Demonstrated analytical thinking and creativity
- Ability to support the mission, vision and patient promise
Job Duties
- Performs all front office duties, checking in patients, ensuring completion of all necessary forms for registration, collecting copays, assisting patients when needed, and answering phones
- Creates and verifies full patient registration upon patient arrival
- Communicates with Benefit Coordinators if new insurance is obtained
- Communicates with providers as needed regarding patient’s arrival, needs or requests
- Prepares charts, obtains medical record requests and makes phone calls to request medical records from outside providers
- Creates new and follow up appointments as needed for patients and obtains referrals and authorization for visits and testing when necessary
- Schedules patient appointments and follows up on missed appointments by telephone or mail
- Monitors the flow of patients, including placing patients into rooms as needed and keeping patients and families informed of waiting times
- Performs all other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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