Medical Office Receptionist

Premise Health is a leading healthcare company dedicated to helping people get, stay, and be well by providing exceptional healthcare services. With a mission centered on amazing health starting with amazing healthcare, Premise Health partners with organizations to deliver comprehensive and accessible health services to their employees and dependents. Through a network of on-site and near-site health centers, Premise offers innovative solutions that prioritize patient well-being, convenience, and high-quality care. The company emphasizes a supportive work environment that promotes work-life balance and professional growth for its team members.

At Premise Health, the commitment extends beyond patient care to ensuring that employees have access to competitive pay, extensive benefits, and opportunities that foster wellness and advancement. Premier healthcare services are delivered in partnership with various employers across the United States, helping improve health outcomes while reducing healthcare costs.

The Full Time Medical Office Receptionist position at Premise Health is based in the Health Center located at Cummins Engine in Columbus, Indiana. This role is essential in providing frontline patient service and administrative support within the healthcare setting. The position offers a structured schedule from Monday to Friday, 10:00 AM to 7:00 PM, with Saturday rotations approximately every five weeks from 8:00 AM to 12:00 PM. The role requires standing and walking for the majority of the shift, highlighting the dynamic nature of the job.

As a Medical Office Receptionist, you will serve as the initial point of contact for patients, visitors, and clients, acting with professionalism and a customer service orientation. You will be responsible for organizing and maintaining patient charts, scheduling appointments via computerized systems, making reminder calls, and managing billing processes. Handling communications through phone and in-person interactions, you will coordinate referrals, collect payments, and ensure all patient records are accurate and up to date.

The role demands strong interpersonal skills, tactfulness, and a commitment to quality improvement and problem-solving. You will engage in activities that promote accuracy, thoroughness, and responsiveness to customer needs during potentially challenging situations. The opportunity to contribute to the healthcare experience of Cummins Engine employees offers a rewarding environment where your efforts directly impact patient satisfaction and operational efficiency.

Premise Health fosters a culture of inclusion and non-discrimination, supporting diversity across race, gender, age, disability, and other protected characteristics. Team members benefit from competitive compensation packages that include medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays, vacation time, company-sponsored wellness programs, employee assistance programs, and access to virtual health care services at no cost.

This full-time role aligns with Premise Health’s commitment to its employees' well-being, blending a meaningful healthcare mission with a supportive and growth-focused work environment. Joining the Premise team as a Medical Office Receptionist means becoming part of a forward-thinking healthcare company dedicated to making a difference in the lives of patients and communities they serve.