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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $18.50
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k)
Paid holidays
Paid vacation
Wellness Program
Employee assistance program
Virtual primary care
Virtual behavioral health
Job Description
Premise Health is a leading healthcare company dedicated to helping people get, stay, and be well by providing exceptional healthcare services. With a mission centered on amazing health starting with amazing healthcare, Premise Health partners with organizations to deliver comprehensive and accessible health services to their employees and dependents. Through a network of on-site and near-site health centers, Premise offers innovative solutions that prioritize patient well-being, convenience, and high-quality care. The company emphasizes a supportive work environment that promotes work-life balance and professional growth for its team members.
At Premise Health, the commitment extends beyond patient care to ensuring t... Show More
At Premise Health, the commitment extends beyond patient care to ensuring t... Show More
Job Requirements
- High school diploma or GED required
- one year certificate from college or technical school with concentration in front office support for medical settings preferred
- at least three years experience in a front desk or customer service related field required
- experience in a medical office preferred
Job Qualifications
- High school diploma or GED
- one year certificate from college or technical school with concentration in front office support for medical settings preferred
- at least three years experience in a front desk or customer service related field
- experience in a medical office preferred
Job Duties
- Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts
- answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel
- schedules appointments and enters appointment date and time into computerized scheduler
- conducts reminder calls to all patients
- greets and directs patients, salespeople, and visitors
- registers patients by verifying that patient’s record is up to date and accurate, making appropriate changes in computer system and on patient’s chart
- coordinates referrals for patients through insurance and other physician offices or specialists
- prepares all billings in computerized system for processing by finance
- collects payment from patients and reconciles daily cash reports
- looks for ways to improve and promote quality, demonstrates accuracy and thoroughness
- ability to identify and solve problems in a timely manner, gathering and analyzing information skillfully, developing alternate solutions
- exceptional interpersonal skills, listening skills are essential while remaining open to other ideas and trying new things
- conducts self with professionalism and in a tactful manner, treating others with respect and consideration
- follows through on commitments
- strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations
- demonstrates ability to perform and maintain annual competencies
- may require other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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