Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.50 - $18.97
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Life insurance
Tuition Assistance
Job Description
The University of Memphis Health Center, located on the main campus in Memphis, TN, is dedicated to providing comprehensive healthcare services to students and staff in a supportive and efficient environment. As part of a vibrant academic institution, the Health Center is a crucial element in promoting wellness, preventive care, and education to the university community. This department plays a significant role in ensuring students receive prompt and courteous medical attention, health education, and support throughout their academic journey. The Health Center prides itself on maintaining a patient-friendly and technologically advanced facility, emphasizing accurate records, effective communication, and professional healthcare... Show More
Job Requirements
- High school diploma
- two years of customer service or administrative office experience
- authorized to work in the U.S.
- availability to work Monday through Friday 8:00 a.m. to 4:30 p.m.
- ability to occasionally work or travel beyond normal schedule
- candidate must be able to sit, stand, walk, reach with hands and arms
- occasional stooping, kneeling or crouching
- ability to lift or move up to 10 pounds
- specific vision abilities including close vision
Job Qualifications
- High school diploma
- two years of customer service or administrative office experience
- familiarity with medical software and medical terms
- excellent customer service skills
- attention to detail
- strong communication skills
- certification as a Medical Assistant, Nursing Assistant, or Pharmacy Technician preferred
Job Duties
- Manages front desk reception for Health Center student check-in
- receives phone calls by providing information, taking messages and referring calls to the appropriate person when necessary
- greets patients and completes sign in process for appointments
- assists in maintaining schedules for the office and providers
- contacts staff in emergency situations
- maintains patient charts in the center’s electronic health record system
- ensures correct billing for services, providing patient tickets to identify any fees incurred during their visit
- processes immunization documents submitted by students and assists staff and/or faculty with New Student Orientation
- dispenses medication received from the pharmacy vendor to patients utilizing in-house prescriptions written by the treating provider
- ensures appropriate medications are dispensed and confirms proper labeling
- assists in maintaining medication inventory through daily dispensary balancing and inventory checks
- monitors and maintains inventory of office supplies, forms and other materials
- estimates office needs and operating requirements for purchasing purposes
- performs other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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