Job Overview
Employment Type
Temporary
Full-time
Part-time
Hourly
Compensation
Hourly
Range $16.00 - $20.00
Work Schedule
Standard Hours
Benefits
Comprehensive medical coverage
Dental Insurance
Vision Insurance
Health savings account
Wellness dollars
401(k) employer match
Free imaging services
Job Description
Our company is a leading provider in radiology services, committed to leveraging artificial intelligence and advanced technology to deliver the very best in patient care. With decades of expertise, we are dedicated to leading radiology forward by ensuring quality, value, and access to healthcare in the 21st century. We operate within a dynamic, team-focused environment that emphasizes cross-training and advancement opportunities for our employees. At the heart of our success are the dedicated people who embrace a commitment to improving the healthcare experience for patients and stakeholders alike, including providers, payors, and regulators. Our core mission is to align all parties to achieve the best clinical outcomes through outstanding service and technological innovation.
As a Patient Service Representative, you will be an integral part of this dedicated team of professionals. Your role focuses on delivering excellent customer service, ensuring patients are greeted warmly and registered accurately and efficiently. This position requires you to handle insurance verification, collection of co-pays, scheduling appointments, and coordinating with clinical staff to provide seamless patient care. You will also be responsible for educating patients on preparatory and safety protocols and helping them navigate our facilities. Professionalism, respect for patient boundaries, cultural sensitivities, and safeguarding patient health information and property are essential components of this role. We seek candidates who are passionate about healthcare service, have strong interpersonal communication skills, and can thrive in a fast-paced environment.
The role offers a competitive pay range of $16.00 to $20.00 per hour and includes comprehensive medical, dental, and vision coverages. Additional benefits include health savings accounts with employer contributions, wellness dollars, 401(k) employer match, and free imaging services at any of our centers for the employee and their immediate family. If you have previous experience in medical or radiology office settings and have knowledge of medical terminology, you will find this role especially rewarding. Joining our team means becoming part of a forward-thinking healthcare provider that values innovation, teamwork, and exceptional patient care.
As a Patient Service Representative, you will be an integral part of this dedicated team of professionals. Your role focuses on delivering excellent customer service, ensuring patients are greeted warmly and registered accurately and efficiently. This position requires you to handle insurance verification, collection of co-pays, scheduling appointments, and coordinating with clinical staff to provide seamless patient care. You will also be responsible for educating patients on preparatory and safety protocols and helping them navigate our facilities. Professionalism, respect for patient boundaries, cultural sensitivities, and safeguarding patient health information and property are essential components of this role. We seek candidates who are passionate about healthcare service, have strong interpersonal communication skills, and can thrive in a fast-paced environment.
The role offers a competitive pay range of $16.00 to $20.00 per hour and includes comprehensive medical, dental, and vision coverages. Additional benefits include health savings accounts with employer contributions, wellness dollars, 401(k) employer match, and free imaging services at any of our centers for the employee and their immediate family. If you have previous experience in medical or radiology office settings and have knowledge of medical terminology, you will find this role especially rewarding. Joining our team means becoming part of a forward-thinking healthcare provider that values innovation, teamwork, and exceptional patient care.
Job Requirements
- High school diploma or GED
- Intermediate to advanced computer skills
- Strong multitasking and communication skills
- Ability to remain professional in all situations
- Knowledge of medical terminology
- Recent medical or radiology office experience preferred
Job Qualifications
- High school diploma or GED
- Intermediate to advanced computer skills
- Strong multitasking and communication skills
- Experience providing exceptional customer service
- Knowledge of medical terminology
- Experience in medical or radiology office preferred
Job Duties
- Greet and register patients in a friendly and service-oriented manner
- Obtain or verify proper insurance and patient information
- Collect signatures and ensure accuracy and completion of necessary documentation
- Collect and log all co-pays and fees
- Answer and transfer incoming phone calls
- Schedule, reschedule or cancel appointments
- Confirm appointments and notify staff of changes
- Provide patient orientation for preparatory and safety protocols
- Give directions to facilities if needed
- Coordinate with back-office staff for timely patient care
- Safeguard patient property and health information
- Adhere to company policies regarding medication security
- Exhibit professional behavior toward patients and coworkers
- Respect patient boundaries and cultural sensitivities
- Establish and maintain cooperative working relationships
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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