Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Hourly
Rate:
Exact $19.00
Benefits
Top priority of culture and community including ongoing training
Attractive compensation package with monthly bonus opportunities
Onboarding, comprehensive benefits, paid holidays, PTO, 401k with match, Health & Wellness programs
Mentorship and professional development opportunities including a CES Advisory Board
Field support for your hearing center
Job Description
WSAudiology is a global leader in the hearing aid industry, dedicated to improving the lives of millions worldwide by restoring the vital sense of hearing. With a remarkable team of 12,000 colleagues spread across 130 countries, WSAudiology stands at the forefront of innovation and excellence in the hearing healthcare field. The company’s commitment to unlocking human potential is not just a mission statement but a core value that drives every aspect of its operations, from research and development to client care.
Within the WSAudiology family, HearUSA operates as a dynamic and growing network within the United States, focusing ... Show More
Within the WSAudiology family, HearUSA operates as a dynamic and growing network within the United States, focusing ... Show More
Job Requirements
- High school diploma or equivalent
- Experience in customer service and office administration
- Excellent oral and written communication skills
- Proficiency with computers including scheduling software and MS Office
- Strong multi-tasking, organization, and time-management skills
Job Qualifications
- High school diploma or equivalent
- Experience in customer service and office administration
- Excellent oral and written communication skills, ability to establish and maintain a professional rapport with clients and co-workers
- Proficiency with computers including scheduling software and MS Office
- Strong multi-tasking, organization, and time-management skills
Job Duties
- Maintain client charts and ensure information is up to date
- Prioritize welcome and confirmation calls and provide friendly and enthusiastic customer service
- Manages clinic schedule to ensure efficient and expedient patient care for walk-in/curbside appointments, scheduled appointments, and potential clients
- Enter stock and custom orders, perform weekly inventory audit to ensure accuracy
- Maintain detailed and accurate records of cash and bank deposits and perform all end of day processes and reports/settlements
- Maintains a clean, inviting, and friendly environment
- Maintain basic knowledge of hearing aid technology and be able to perform basic cleaning/repair functions
- Assist with basic hearing aid trouble shooting via telephone or in-person and clean and checks
- Maintain knowledge of current HearUSA's products, promotions and pricing, as needed, facilitate and support with HearAssist and remote care
Job Location
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