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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401k
Paid holidays
wellness programs
Professional Development
Job Description
WSAudiology is a renowned global leader in the hearing aid industry, dedicated to unlocking human potential by restoring hearing for millions worldwide. With a vast network of 12,000 colleagues spanning 130 countries, the company is committed to pioneering innovations and delivering exceptional hearing care solutions. At HearUSA, a key part of WSAudiology, the mission is to transform hearing care and uphold the highest standards in modern hearing health. HearUSA boasts an extensive network of 4,000 independent Hearing Care Professionals and over 350 centers across the United States, providing personalized, compassionate, and expert care to each individual in need. Their approach... Show More
Job Requirements
- High School Diploma or equivalent
- experience in customer service
- experience in office administration
- excellent oral and written communication skills
- ability to establish and maintain professional rapport with clients and co-workers
- proficiency with computers including scheduling software and MS Office
- strong multi-tasking skills
- strong organization skills
- strong time-management skills
Job Qualifications
- High School Diploma or equivalent
- experience in customer service and office administration
- excellent oral and written communication skills
- ability to establish and maintain professional rapport with clients and co-workers
- proficiency with computers including scheduling software and MS Office
- strong multi-tasking, organization, and time-management skills
Job Duties
- Maintain client charts and ensure information is up to date
- prioritize welcome and confirmation calls and provide friendly and enthusiastic customer service
- manage clinic schedule to ensure efficient and expedient patient care for walk-in, curbside, and scheduled appointments
- enter stock and custom orders and perform weekly inventory audits to ensure accuracy
- maintain detailed and accurate records of cash and bank deposits, and perform all end-of-day processes and reports or settlements
- maintain a clean, inviting, and friendly environment
- maintain basic knowledge of hearing aid technology and perform basic cleaning and repair functions
- assist with basic hearing aid troubleshooting via telephone or in-person
- maintain knowledge of current HearUSA products, promotions, and pricing, and facilitate support with HearAssist and remote care as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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