Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Professional development opportunities
retirement savings plan
Employee assistance program
Flexible working hours
Job Description
Summit Spine and Joint Centers (SSJC) is a leading healthcare provider specializing in comprehensive spine and joint care across the Southeastern United States. As one of the fastest-growing providers in this domain, SSJC is dedicated to delivering exceptional clinical and surgical services that cater to a broad spectrum of patient needs. The North Carolina division of SSJC, known as Integrated Pains Solutions, PLLC, currently operates over 10 clinics throughout North Carolina and continues to expand its reach. SSJC is recognized for its innovative approach, utilizing multi-modality treatment options and diverse care delivery models to ensure that each patient receives personalized and effective care.
The medical environment at SSJC is built on the principles of quality, patient-centered service, and cutting-edge treatment methods. By fostering a collaborative culture among healthcare professionals, the company ensures superior clinical outcomes and a positive experience for patients. SSJC’s dedication to staying at the forefront of medical advancements and healthcare technology is reflected in its use of electronic health records and adherence to federal and meaningful use guidelines.
The role of Medical Receptionist at SSJC is crucial in maintaining smooth operations within the clinics and supporting high standards of patient care. This full-time position is based in Fayetteville, North Carolina, with working hours from Monday to Thursday, 7:30 am to 5:00 pm, and Friday from 7:30 am to 12:00 pm. The Medical Receptionist serves as the first point of contact for patients, ensuring they feel welcomed and supported from the moment they enter the facility. This role requires excellent communication and organizational skills, capable of managing multiple tasks, including answering incoming calls, directing inquiries, scheduling appointments, and assisting with patient check-in and check-out processes.
Key responsibilities include verifying patient demographics and insurance information, scanning and maintaining accurate electronic medical records, obtaining patient authorizations, and supporting the medical team by handling administrative tasks such as ordering supplies and maintaining a clean reception area. The Medical Receptionist works closely with physicians and office staff to ensure seamless patient flow and administrative efficiency.
Candidates joining SSJC as Medical Receptionists will contribute to the overall mission of providing exceptional care by ensuring administrative excellence and patient satisfaction at every interaction. The opportunity to work at SSJC offers a chance to be part of an innovative healthcare team in a dynamic and supportive environment, where professional growth and patient care are highly valued. This role demands a detail-oriented, empathetic, and proactive individual capable of balancing independence with teamwork in a fast-paced medical office setting.
The medical environment at SSJC is built on the principles of quality, patient-centered service, and cutting-edge treatment methods. By fostering a collaborative culture among healthcare professionals, the company ensures superior clinical outcomes and a positive experience for patients. SSJC’s dedication to staying at the forefront of medical advancements and healthcare technology is reflected in its use of electronic health records and adherence to federal and meaningful use guidelines.
The role of Medical Receptionist at SSJC is crucial in maintaining smooth operations within the clinics and supporting high standards of patient care. This full-time position is based in Fayetteville, North Carolina, with working hours from Monday to Thursday, 7:30 am to 5:00 pm, and Friday from 7:30 am to 12:00 pm. The Medical Receptionist serves as the first point of contact for patients, ensuring they feel welcomed and supported from the moment they enter the facility. This role requires excellent communication and organizational skills, capable of managing multiple tasks, including answering incoming calls, directing inquiries, scheduling appointments, and assisting with patient check-in and check-out processes.
Key responsibilities include verifying patient demographics and insurance information, scanning and maintaining accurate electronic medical records, obtaining patient authorizations, and supporting the medical team by handling administrative tasks such as ordering supplies and maintaining a clean reception area. The Medical Receptionist works closely with physicians and office staff to ensure seamless patient flow and administrative efficiency.
Candidates joining SSJC as Medical Receptionists will contribute to the overall mission of providing exceptional care by ensuring administrative excellence and patient satisfaction at every interaction. The opportunity to work at SSJC offers a chance to be part of an innovative healthcare team in a dynamic and supportive environment, where professional growth and patient care are highly valued. This role demands a detail-oriented, empathetic, and proactive individual capable of balancing independence with teamwork in a fast-paced medical office setting.
Job Requirements
- Minimum of a high school diploma
- At least one-year relevant experience and/or training
- Strong organizational skills
- Strong multi-tasking skills
- Strong verbal and written communication skills
- Ability to work independently on assigned tasks as well as accept direction on given assignments
- Able to work collectively with administration and staff
Job Qualifications
- Strong organizational skills
- Strong multi-tasking skills
- Strong verbal and written communication skills
- Ability to work independently on assigned tasks as well as accept direction on given assignments
- Able to work collectively with administration and staff
- EMR experience preferred
- Associates Degree preferred
Job Duties
- Greets and directs all patients within the practice
- Obtaining patient demographic and verifying insurance information at each visit
- Obtaining necessary patient information to meet current Federal guidelines and meaningful use guidelines for electronic medical records
- Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patient, etc
- Obtaining patient authorization for medical records release (HIPAA compliance)
- Schedules any necessary appointments after completion of patient visit
- Monitor and review patient schedules for next day office appointments
- Identifying and resolving minor patient billing complaints
- Assists in ordering, receiving, and stocking of office supplies
- Maintaining cleanliness of waiting room
- Assists other medical receptionists and medical secretaries as needed
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
