Medical Front Desk Receptionist

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $24.00
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Work Schedule

Standard Hours
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Benefits

health insurance on Day 1
Dental
Vision
Life insurance
short-term disability
long-term disability
401k plan
generous PTO
8 Paid holidays

Job Description

New York Health (NYH) is a leading healthcare organization based in Brooklyn, NY, dedicated to transforming patient care through a holistic and integrated approach. As a multidisciplinary healthcare facility, NYH brings together a diverse team of physicians, nurses, and healthcare professionals committed to providing comprehensive medical services that focus on all aspects of patient wellbeing. With cutting-edge facilities equipped with the latest medical technology and a strong emphasis on personalized care, NYH continues to raise the standard for healthcare delivery in the communities it serves. The organization is dedicated to promoting lifelong wellness by applying compassionate, evidence-based practices that empower... Show More

Job Requirements

  • High school diploma with at least 2 years of patient facing reception experience
  • Bachelor’s degree preferred
  • Excellent oral and written communication skills
  • Ability to accept direction and work within a team concept
  • Strong customer service skills
  • 1yr of an EMR experience preferred
  • Russian speaking preferred

Job Qualifications

  • High school diploma with at least 2 years of patient facing reception experience
  • Bachelor’s degree preferred
  • Excellent oral and written communication skills
  • Ability to accept direction and work within a team concept
  • Strong customer service skills
  • 1yr of an EMR experience preferred
  • Russian speaking preferred

Job Duties

  • Be responsible for the daily opening and closing procedures of the office
  • Welcome all patients and visitors by greeting them in a pleasant, professional manner
  • Assist in comforting patients and maintaining reception area
  • Answer telephones
  • respond to inquiries
  • resolve issues
  • schedule patient appointments
  • Collect co pays and balance total finances of the office on a daily basis
  • Assist patients with the completion of all necessary forms and documentation
  • Build and maintain patient records through the use of the practice EMR system
  • Build, monitor and maintain physician schedules according to suggested scheduling rubrics
  • Assist with the daily distribution of quality assurance surveys and prevention screenings
  • Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse
  • Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately
  • Protect patient privacy by adhering to the HIPAA confidentiality guidelines
  • Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary
  • Maintain daily operations of the office by following standard policies and procedures
  • Perform tasks as assigned for special projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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