Medical Front Desk Receptionist

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $24.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k plan
Paid Time Off
Paid holidays

Job Description

New York Health (NYH) is a pioneering healthcare organization dedicated to transforming patient care through a comprehensive and integrated approach. Based in Brooklyn, NY, NYH brings together a multidisciplinary team encompassing physicians, nurses, and healthcare professionals who collaborate closely to provide holistic care addressing every aspect of a patient's wellbeing. This integrated model reflects NYH's commitment to delivering personalized healthcare experiences with a strong foundation in compassion, evidence-based practices, and advanced medical technology. Founded on the principles of lifelong wellness, NYH continually raises the bar for healthcare standards in the communities it serves by combining cutting-edge medical knowledge with a... Show More

Job Requirements

  • High School diploma with at least 2 years of patient facing reception experience
  • Bachelor’s Degree preferred
  • Excellent oral and written communication skills
  • Ability to accept direction and work within a team concept
  • Strong customer service skills
  • 1yr of an EMR experience-preferred
  • Russian speaking preferred

Job Qualifications

  • High School diploma
  • Bachelor’s Degree preferred
  • Excellent oral and written communication skills
  • Ability to accept direction and work within a team concept
  • Strong customer service skills
  • 1yr of an EMR experience-preferred
  • Russian speaking preferred

Job Duties

  • Be responsible for the daily opening and closing procedures of the office
  • Welcome all patients and visitors by greeting them in a pleasant, professional manner
  • Assist in comforting patients and maintaining reception area
  • Answer telephones
  • respond to inquiries
  • resolve issues
  • schedule patient appointments
  • Collect co pays and balance total finances of the office on a daily basis
  • Assist patients with the completion of all necessary forms and documentation
  • Build and maintain patient records through the use of the practice EMR system
  • Build, monitor and maintain physician schedules according to suggested scheduling rubrics
  • Assist with the daily distribution of quality assurance surveys and prevention screenings
  • Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse
  • Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately
  • Protect patient privacy by adhering to the HIPAA confidentiality guidelines
  • Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary
  • Maintain daily operations of the office by following standard policies and procedures
  • Perform tasks as assigned for special projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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