Medical Front Desk Receptionist

Philadelphia, PA, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Exact $18.00

Work Schedule

Day Shifts

Weekend Shifts

Benefits

Pay: From $18.00 per hour

401(k)

Dental Insurance

Health Insurance

Life insurance

Paid Time Off

Vision Insurance

Monday to Friday

Job Description

The hiring establishment is a well-regarded medical facility specializing in pediatric healthcare services. Committed to delivering compassionate and comprehensive care, this organization prides itself on fostering a supportive and professional environment for both patients and staff. With a focus on behavioral health and medical care for children, the facility integrates modern technology and patient-centered approaches to enhance clinical outcomes and improve patient satisfaction. The team consists of dedicated healthcare professionals and administrative members who work collaboratively to ensure seamless operations and excellent patient experiences.

This opportunity is for the position of Front Office Staff, a pivotal role responsible for m... Show More

Job Requirements

High school diploma or GED or equivalent
at least 1 year experience in medical office environment
knowledge of medical and behavioral health insurance
basic computer proficiency with Windows applications
strong organizational skills for prioritizing daily work
ability to work effectively under pressure
detail oriented
ability to multitask
knowledge of behavioral health and medical terminology
working knowledge of Microsoft Word with willingness to learn Excel and other software including EHR
strong verbal and written communication skills

Job Qualifications

Good work attitude, friendly to co-workers, does not disrupt others with loud talk or music
High School Diploma, GED, Metropolitan Test, or equivalent
1 year experience in Medical Office environment
Demonstrates organizational skills for prioritizing daily work
Ability to work effectively under pressure
Demonstrates knowledge of medical and behavioral health insurance
Basic computer skills for Windows-based applications
Detail oriented
Ability to multitask
Possess a body of knowledge specific to behavioral health and medical terminology
Working knowledge of Microsoft Word with willingness to learn Microsoft Excel and other programs as needed, such as EHR
Verbal and written communication skills appropriate for a professional environment

Job Duties

The front office staff are responsible for all front desk and medical records and for performing customer services and administrative tasks to support the delivery of clinical services
Hours will be 5 days per week 8:30-5 on Mondays, Thursdays and Fridays and 8:15-4 on Tuesdays and 1-6 on Wednesdays plus one Saturday per month
Answers phones and schedules appointments as needed
Gathers and/or verifies demographic and insurance information and data entry of information into the EHR
Verifies insurance coverage
Enters clinical and other information into the Electronic Health Record (EHR) and other systems as required
Collects fees/co-pays/deductibles
Assists with completion of new intake paperwork
Checks faxes and distributes to the proper provider or administrator
Enhance work environment by demonstrating a positive and professional attitude with physicians, co-workers, patients and vendor representatives
Other duties as assigned by Front Office Supervisor and/or Clinical Manager
Strives to provide excellent patient services both over the telephone and in-person
Displays understanding towards patients
Displays respect of policies pertaining to dress code
use of internet for business purposes only
limited use of cell phones while clocked in, unless for business purposes, for voice calls, texting and/or internet/facebook surfing
parks in designated areas, respects clinic property
Good work awareness
uses down-time in a productive manner
Appropriately prioritizes work
Accepts responsibility for work area
Dependable
Rarely tardy
Stays within allotted break/lunch times, returns back to work early when needed
No “start up time” (i.e. not visiting, making coffee, checking personal email, etc.) after clocking in for the beginning of a shift
Display pleasant personality and be of good moral character
Handles problems with professionalism
Displays initiative to learn new jobs and solve problems
Answers all telephone calls by third ring
Limits personal calls to one per day
Has a sense of ownership, assists patients/visitors when needed rather than ignoring them
Picks up trash rather than ignoring it
Cleans up work area at the end of the shift, does not leave a mess for others
Helps co-workers when possible

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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