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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $15.00 - $16.00
Work Schedule
Standard Hours
Benefits
competitive pay
Professional Development
Training opportunities
Supportive team environment
Paid Time Off
Health Insurance
inclusive workplace
Job Description
Our client is a dedicated nonprofit healthcare organization committed to providing high-quality and accessible medical services to underserved populations in Albuquerque. With a mission centered on compassionate and respectful care, the organization ensures that every patient receives medical attention without discrimination or bias. This healthcare institution stands out for its inclusive approach, serving individuals from diverse backgrounds and circumstances. They prioritize creating a welcoming environment where patients feel valued and supported throughout their healthcare journey. Through community engagement and patient-centered services, the organization continues to build trust and improve health outcomes in the Albuquerque area.
The role of Medic... Show More
The role of Medic... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in medical front desk or customer service role
- proficiency in Microsoft Office
- knowledge of EMR systems preferred
- strong communication skills
- ability to handle confidential information
- bilingual in English and Spanish preferred
- ability to multitask and work in a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- some college or medical office coursework preferred
- previous experience in a medical front desk, receptionist, or customer service role
- strong communication and interpersonal skills
- proficiency in Microsoft Office
- experience with electronic medical record (EMR) systems preferred
- bilingual in English and Spanish preferred
- ability to manage multiple priorities and work effectively in a team environment
Job Duties
- Greet patients and visitors with warmth and professionalism
- answer and direct phone calls
- schedule appointments
- manage patient check-in and check-out
- verify insurance information
- assist patients with registration paperwork
- collect and process co-pays, donations, or sliding scale fees
- maintain accurate patient records in the electronic medical record (EMR) system
- coordinate with medical staff to ensure patient flow and timely care
- provide information about clinic services, programs, and community resources
- handle confidential patient information in compliance with HIPAA
- support front office operations including filing, scanning, and administrative tasks
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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