Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Company paid Short-Term Disability
Company paid long-term disability
Company paid life insurance
401(k) retirement plan
6 paid holidays
Paid Time Off
Job Description
Tampa Bay Hearing and Balance Center is a reputable medical practice located on Davis Island, conveniently near Downtown Tampa. As a specialized healthcare provider, our center offers comprehensive general and subspecialty ear, nose, and throat (ENT) medical and surgical care. We pride ourselves on delivering a full spectrum of diagnostic and rehabilitative services within a single practice setting, ensuring that patients can count on consistent and high-quality care. Our commitment to patient-centered service and multidisciplinary treatment helps us stand out in the Tampa Bay medical community, as we value the comfort and health of every individual who walks through our... Show More
Job Requirements
- Minimum 1-year previous experience in a medical practice
- Strong customer service and interpersonal skills
- Strong written and verbal communication skills with a clear speaking voice
- The ability to prioritize and handle a high volume of patients
- The ability to work in a team environment
- Working knowledge of medical terminology
- Strong computer literacy
- Spanish bi-lingual a plus
Job Qualifications
- Minimum 1-year experience in a medical practice
- Strong customer service and interpersonal communication skills
- Clear written and verbal communication abilities
- Ability to prioritize tasks and manage high patient volume
- Teamwork oriented
- Knowledge of medical terminology
- Proficient computer skills
- Spanish bilingual is a plus
Job Duties
- Provide superior customer service to all patients and guests
- Answer multi-line phone systems
- Greet patients upon arrival, sign them in, and obtain insurance and necessary information
- Distribute intake forms, new patient forms, office policies, and legally required documents
- Process patient payments including co-pays and charges for uninsured visits
- Verify patient insurance coverage
- Schedule appointments for new and returning patients based on physician availability
- Maintain accurate hard copy and electronic patient records
- Call patients to remind them of upcoming appointments and assist with scheduling off-site testing services
- Provide patients with support and guidance as needed
Job Location
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