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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Dental Insurance
Vision Insurance
401(k)
Job Description
Pacific Skin Institute is a reputable medical establishment specializing in dermatological services, committed to enhancing skin health across multiple communities. With five locations spread throughout Sacramento, Folsom, Elk Grove, Rocklin, and Vacaville, the Institute has built a strong reputation for providing comprehensive, patient-centered skin care treatments. Known for its dedication to innovative treatments and compassionate care, Pacific Skin Institute is a leader in the dermatology field, offering services ranging from routine skin checks to advanced phototherapy procedures. The Institute prides itself on maintaining a supportive environment for both patients and staff, fostering professional growth and ensuring high standards of clinical... Show More
Job Requirements
- High school diploma or equivalent
- Experience in medical receptionist or healthcare administrative role preferred
- Proficiency in EPIC or similar electronic medical records system
- Excellent communication and interpersonal skills
- Ability to manage confidential patient information according to HIPAA
- Ability to collect and reconcile payments accurately
- Flexibility to travel occasionally between multiple locations
- Ability to maintain a clean and organized reception area
- Strong organizational skills
- Team player attitude
Job Qualifications
- High school diploma or equivalent
- Previous experience in a medical receptionist or administrative role preferred
- Proficiency in EPIC electronic medical records system
- Strong customer service and communication skills
- Ability to handle confidential information with discretion
- Basic knowledge of medical terminology and office procedures
- Ability to multitask and prioritize effectively
- Team-oriented and flexible to travel between locations
Job Duties
- Provide a warm greeting and excellent customer service to every patient
- Schedule patient appointments and procedures according to established policies and procedures
- Check-in/Check-out patients by obtaining accurate information and completing registration forms
- Maintain and oversee phototherapy patient flow
- Collect patient and insurance payments and reconcile charges daily, explain financial requirements and collect copays
- Utilize EPIC to file records such as insurance cards, registration forms, IDs, referrals in patient charts, and keep charts in order
- Manage medical record requests by copying information and forwarding after consent
- Maintain files and records confidentially adhering to HIPAA guidelines
- Ensure the reception area and patient bathroom are adequately stocked and clean
- Ensure office supplies excluding medical supplies are sufficient and stocked
- Perform other related duties as directed or assigned
- Be willing to travel occasionally to any of the five PSI locations as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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