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Pacific Skin Institute logo

Medical Front Desk

Lodi, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $20.25
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Dental Insurance
Vision Insurance
401(k)

Job Description

Pacific Skin Institute is a well-established dermatology practice known for its commitment to providing comprehensive skin care services across multiple locations. With five convenient sites in Sacramento, Folsom, Elk Grove, Rocklin, and Vacaville, PSI offers a wide range of medical and cosmetic dermatology services aimed at improving the health and appearance of patients' skin. The institute prides itself on combining advanced technology and expert medical knowledge to deliver personalized care that addresses each patient's unique needs. The team-centered environment at PSI fosters collaboration and mutual support among staff, ensuring that patients receive the highest standard of care in a welcoming... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a medical receptionist or front desk role
  • Familiarity with EPIC software
  • Strong communication skills
  • Ability to handle sensitive patient information confidentially
  • Willingness to travel occasionally to multiple locations
  • Ability to perform clerical duties accurately and efficiently

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a medical receptionist or front desk role preferred
  • Familiarity with medical administrative software, especially EPIC
  • Strong customer service and communication skills
  • Ability to maintain patient confidentiality and professionalism
  • Basic knowledge of medical terminology is a plus
  • Ability to multitask and manage time effectively

Job Duties

  • Provide a warm greeting and excellent customer service to every patient
  • Schedule patient appointments and procedures according to established policies and procedures
  • Check-in/Check-out: Obtain accurate information from patients and ensure all registration forms are complete
  • Maintain and oversee phototherapy patient flow
  • Collect patient and insurance payments and reconcile charges on a daily basis
  • Explain financial requirements to the patients or responsible parties and collect copays as required
  • Utilize EPIC to file records (insurance cards, registration form, ID, referral, etc) in appropriate sections of patient charts and keep patient charts in proper order
  • Process medical record requests by copying patient information and forwarding to requesting party after receiving appropriate consent
  • Maintain files and records confidentially in compliance with HIPAA
  • Ensure the reception area and patient bathroom is adequately stocked and clean during business hours
  • Ensure office supplies excluding medical supplies are sufficient and stocked
  • Perform other related duties as directed or assigned
  • Be willing to travel occasionally to any of the five locations (Sacramento, Folsom, Elk Grove, Rocklin, or Vacaville) due to staffing needs

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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