Buffalo Wild Wings logo

Mechanicsville Cashier

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $11.25 - $14.25
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off

Job Description

Buffalo Wild Wings is a leading casual dining restaurant and sports bar chain known for its bold flavors, extensive wing selection, and vibrant atmosphere. Founded in 1982, it has grown to become a popular destination for guests who enjoy watching live sports while indulging in a variety of wings, appetizers, and beverages. With a commitment to providing excellent customer service and a fun environment, Buffalo Wild Wings is dedicated to creating memorable guest experiences through high-quality food, engaging entertainment, and friendly service. The brand emphasizes a team-oriented culture where employees are valued and encouraged to grow their skills in a fast-paced and dynamic environment. As a popular destination for families, sports fans, and groups of friends, the restaurant prides itself on delivering a welcoming and energetic atmosphere that keeps guests coming back.

The role of Cashier/Greeter at Buffalo Wild Wings is integral to maintaining the brand’s reputation as a friendly and customer-focused establishment. As the first point of contact for guests, the Cashier/Greeter serves as the face of the restaurant, responsible for greeting and seating guests with warmth and efficiency. This position requires excellent communication skills to accurately manage seating wait times and ensure guests remain informed and comfortable while waiting for a table. The Cashier/Greeter also supports the service team by alerting servers to arriving guests and assisting with telephone inquiries and takeout orders when needed.

In addition to overseeing the seating area, the Cashier/Greeter plays an active role in enhancing the overall dining experience by helping run food, buss tables, and maintaining cleanliness and organization at the host station. The position demands a friendly and helpful demeanor, a sense of urgency in responding to guest needs, and the ability to handle multiple tasks while maintaining a welcoming environment. The successful candidate will strive to WOW guests every day with exceptional service, contributing to a fun and enjoyable atmosphere that aligns with Buffalo Wild Wings’ brand values.

This part-time or full-time role offers the opportunity to work in a lively setting where teamwork, communication, and guest satisfaction are top priorities. Buffalo Wild Wings looks for individuals who are passionate about hospitality and eager to contribute to a memorable guest experience. Prior foodservice experience is strongly preferred but not mandatory, making this position ideal for candidates seeking to develop their skills in customer service and hospitality within a well-known and respected restaurant chain. The company values diversity, inclusiveness, and employee growth, providing a supportive framework that encourages staff to thrive and advance.

Job Requirements

  • At least 18 years of age
  • Prior foodservice experience strongly preferred

Job Qualifications

  • At least 18 years of age
  • Prior foodservice experience strongly preferred

Job Duties

  • Provide warm welcome to incoming guests while ensuring timely seating
  • Accurately communicate waiting times to guests and maintain timely communication to ensure guests are kept informed in regards to their seating status
  • Alert waiter/waitress of new guests
  • Seat guests in appropriate area to ensure they are comfortable and that a particular server does not have too many tables to ensure quality guest experience
  • Assist with answering telephones and the assembly of takeout orders when necessary
  • Assist servers with running food and bussing tables
  • Maintain cleanliness and organization of host station, ensuring all menus are properly stocked and clean, restock supplies as necessary
  • WOW our guests every day by achieving the highest level of satisfaction with an extraordinary focus on friendly service, food, fun and value
  • Anticipate and respond to customer concerns and/or complaints and bring any issues to the attention of the manager with a sense of urgency
  • Thank guests as they leave and solicit feedback about the quality of service they received and/or their personal experience
  • Invite guests to return to BWW in the future

Job Criteria

Experience

Entry Level (1-2 years)


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