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McArthur's Sous Chef - Arizona Biltmore

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
ongoing training and development

Job Description

Pyramid Global Hospitality is a renowned hospitality management company committed to putting people first. Dedicated to fostering a supportive and inclusive work environment, Pyramid Global Hospitality values diversity, growth, development, and employee wellbeing across its global portfolio. With over 230 properties worldwide, the company blends comprehensive employee benefits, ongoing training programs, and a culture that emphasizes meaningful relationships with its team members. As part of its dedication to a People First culture, Pyramid offers exceptional benefit packages that include health insurance, retirement plans, paid time off, wellness initiatives, local discounts, and travel perks, making it a top employer in the hospitality industry. Employees at Pyramid Global Hospitality are given access to continuous career development opportunities that help hone their skills and advance their careers within a collaborative and nurturing environment.

Among its distinguished properties, the Arizona Biltmore stands as an iconic landmark nestled in the prestigious Biltmore neighborhood of Phoenix. Known as the "Jewel of the Desert," the resort boasts a rich history since its opening in 1929 and underwent a significant $150 million restoration, reopening in 2021. This expansive 39-acre resort features over 700 rooms, more than 200,000 square feet of banquet and event space, nine distinct food and beverage outlets including restaurants, bars, and a gelato shop, a luxury spa, and seven pools, including a thrilling 65-foot waterslide. Operated as part of the LXR Hotels & Resorts by Hilton, the Arizona Biltmore offers bespoke service and unique experiences through its rare collection of luxury destinations worldwide, giving team members access to exclusive Hilton travel benefits alongside Pyramid's own perks.

The role of Restaurant Sous Chef at McArthur's within the Arizona Biltmore presents a remarkable opportunity to lead culinary excellence at this celebrated resort. This position is responsible for supervising all aspects of food production while mentoring and managing the culinary team to consistently deliver high-quality dining experiences. The Sous Chef works closely with the Chef de Cuisine and Front of House teams to create and refine menu offerings that reflect seasonal ingredients and current trends. Key responsibilities include conducting daily line checks to ensure superior food quality, overseeing inventory management, and collaborating on staff recruitment and training to maintain a highly skilled kitchen brigade. Emphasizing strict adherence to safety, sanitation, and operational standards, the Sous Chef supports a seamless guest experience by maintaining efficient kitchen operations, controlling costs, and promoting innovation.

As a pivotal member of the culinary leadership, the Sous Chef ensures each dish meets the highest standards of flavor and presentation while fostering a positive, high-performance culture among junior chefs and kitchen staff. The role demands clear communication with senior leadership to align with property standards and event requirements, while demonstrating agility to accommodate special requests and last-minute changes. Commitment to food safety regulations, budget management, and quality control are essential to succeed in this role. Joining Pyramid Global Hospitality and working at the Arizona Biltmore's McArthur's means embracing a culture that inspires culinary passion and values employee growth, offering a stimulating environment where hospitality professionals can thrive and provide exceptional guest experiences.

Job Requirements

  • High school diploma or GED
  • Minimum 4 years experience in hotel kitchens
  • 2 years supervisory experience
  • Maricopa County Food Handler Card
  • Ability to train and mentor culinary staff
  • Knowledge of food safety and sanitation regulations
  • Effective communication skills
  • Ability to manage inventory and cost control
  • Flexibility to respond to operational needs
  • Commitment to professional appearance and conduct

Job Qualifications

  • High school diploma or GED
  • Accredited culinary school or apprenticeship preferred
  • 4-5 years experience in hotel kitchens with high volume and quality
  • 2-3 years previous supervisory experience
  • Basic knowledge of Microsoft Office Suite
  • Maricopa County Food Handler Card required
  • ServSafe certification preferred

Job Duties

  • Train, mentor, and coach all culinary staff to execute the menu at a high level
  • Conduct daily line checks to verify food quality and address issues
  • Collaborate with Chef de Cuisine and Front of House on menu development
  • Recruit, hire, and provide ongoing training and performance evaluations for team members
  • Monitor communications to anticipate staffing needs and align with leadership
  • Oversee kitchen operations ensuring efficiency, cost-effectiveness, and compliance
  • Maintain accurate inventory levels and enforce proper stock rotation
  • Perform quality checks during prep and before service
  • Provide leadership and mentorship to junior kitchen staff
  • Enforce food safety and health regulations with thorough documentation
  • Support budget management by optimizing ingredient usage and minimizing waste
  • Ensure timely completion of production lists for service periods
  • Communicate effectively with culinary team to address operational needs
  • Respond to menu changes and special requests promptly
  • Engage with diners to accommodate dietary needs and ensure satisfaction
  • Coordinate with other departments to maintain operational standards
  • Maintain professional appearance and adhere to uniform guidelines

Job Criteria

Experience

Mid Level (3-7 years)


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