Trader Joe's logo

Mate (Assistant Store Manager)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $29.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Career development opportunities

Job Description

Trader Joe's is a nationally recognized grocery store chain known for its unique product offerings, friendly customer service, and commitment to providing a fun and collaborative work environment. With over 570 stores across the United States and continuous growth, Trader Joe's has established itself as a beloved destination for customers seeking quality groceries and a community-oriented shopping experience. The company prides itself on fostering a work culture where employees, known as Crew Members, feel valued, supported, and given opportunities for personal and professional growth. Trader Joe's is more than just a grocery store – it is a place that emphasizes teamwork, integrity, and a shared passion for delivering exceptional customer experiences.

The Mate role, also referred to as the Assistant Store Manager, is a leadership position within the company that plays a critical role in guiding and supporting Crew Members to achieve their highest potential. As a Mate, you will take on the responsibility of leading by example and embodying the company values to develop a positive and engaging store atmosphere. This position offers a once-in-a-lifetime opportunity to hone leadership skills while being part of a flourishing brand recognized for its unique culture and commitment to excellence. The Mate is accountable for managing daily store operations including coaching teams, improving workplace quality, and ensuring the store is an inviting and efficient space for both customers and employees. The role involves hands-on duties such as operating the cash register, stocking shelves, receiving inventory, and ensuring that customers enjoy a seamless shopping experience marked by care and attention to detail.

The ideal candidate for this position is someone with experience in retail, restaurant, or hospitality settings, has demonstrated leadership capabilities at the management or supervisory level, and possesses a genuine enthusiasm for working in a team-driven and customer-focused environment. Trader Joe's values individuals who are passionate about teamwork, committed to integrity, and ready to contribute to a dynamic company culture where work is both a fulfilling career and a source of joy.

Joining Trader Joe's as a Mate means becoming part of a community that supports your growth and success. Employees are encouraged to develop others through encouragement and empowerment, thus strengthening store life quality and enhancing customer satisfaction. This role suits those who want to challenge themselves, be inspired daily, and grow with an innovative company. Trader Joe's commitment to diversity and equal opportunity hiring makes it a welcoming workplace for people from all walks of life. Salary details are competitive and commensurate with experience, and employment is full-time with comprehensive benefits provided to support employees' well-being and work-life balance.

Job Requirements

  • High school degree or equivalent
  • 3+ years of recent retail, restaurant, or hospitality experience
  • 2+ years of recent experience at the management or supervisory level
  • Ability to develop individuals and teams through empowerment and integrity

Job Qualifications

  • High school degree or equivalent
  • 3+ years of recent retail, restaurant, or hospitality experience
  • 2+ years of recent experience at the management or supervisory level
  • History of developing individuals and teams through empowerment and integrity
  • Strong leadership and communication skills
  • Ability to foster a collaborative team environment

Job Duties

  • Work in teams and get to know the Crew
  • Improve the quality of store life
  • Coach others to be their best
  • Model behavior that supports our values
  • Operate the cash register in a fun and efficient manner
  • Bag groceries with care
  • Stock shelves and receive loads
  • Make the store a welcome place for customers and Crew

Job Criteria

Experience

Mid Level (3-7 years)


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