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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $21.30
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
flexible schedule
Job Description
Seattle Sounders FC and Seattle Reign FC are prominent professional soccer clubs based in Seattle, Washington, known for their rich history, commitment to excellence, and strong community engagement. Both clubs have made significant strides in the world of soccer, with dedicated fan bases and continuously evolving programs to enhance the fan experience both on and off the pitch. As organizations, they emphasize inclusivity, community connection, and a progressive vision aimed at pushing boundaries and fostering growth through soccer. The clubs operate within a vibrant sports culture, delivering exciting matchday experiences and engaging various community initiatives that uphold their core values.... Show More
Job Requirements
- Must reside in Washington at time of hire
- Must have reliable means of transportation
- Must be able to occasionally lift 20+ pounds and be comfortable standing on feet for multiple hours at a time
Job Qualifications
- Must be 18 years or older
- Preferred: At least one year of experience working in athletics, customer service, event operations, or a related field
- Must be able to pass a standard criminal background check
- Flexible availability including evenings, weekends, and holidays based on match and event schedules
- Enthusiastic, team-oriented, and committed to delivering exceptional experiences
- Ability to convey information clearly and effectively to fans, colleagues, and stakeholders
- Works well in a team environment and engages effectively with diverse groups
- Quick thinking and sound decision-making in high-pressure situations
- Bilingual proficiency, especially in Spanish or Portuguese, is a plus
- Dedicated to fostering an inclusive environment and upholding club mission and values
Job Duties
- Provide operational support for Sounders FC, Reign FC, and Defiance matchdays ensuring smooth execution of club and partner initiatives while delivering exceptional fan experiences
- Engage with fans at matchday activations by providing clear instructions and encouraging participation while creating memorable experiences for fans of all ages
- Monitor lines, flow, and engagement levels to maximize fan satisfaction
- Support execution of sponsor and partner activations ensuring all deliverables and brand guidelines are met
- Serve as a matchday liaison for on-site partners, VIP groups and internal departments
- Capture feedback and report any issues or needs to the Fan Engagement team
- Assist with setup, manage execution, and assist with breakdown of all designated Fan Engagement activations
- Oversee the setup, placement, and removal of all matchday signage including directional signs, sponsor branding, concourse signage, and promotional displays
- Conduct pre-event walkthroughs to confirm proper accurate and safe setup
- Help manage the distribution and setup of matchday giveaways and premium items
- Assist in executing on-field experiences including ceremonies, competitions, halftime activities, and group experiences
- Maintain communication with operations teams to ensure timing and safety protocols are followed
- Support the distribution and tracking of matchday credentials for staff, vendors, media, and VIPs
- Support post-event teardown and reset for the next matchday while maintaining organization of storage areas and ensuring all items remain matchday ready
- Assist with non-matchday club events across departments such as Marketing, RAVE Foundation, Ticketing, Fan Development, Corporate Partnerships and People & Culture
- Support event setup and teardown to ensure a seamless experience
- Support fan activations and interactive activities during events
- Welcome and engage fans, creating a positive and inclusive atmosphere
- Represent Sounders and Reign brands at Non-matchday events including but not limited to street team events, training viewings, RAVE events, events at the Providence Swedish Performance Center and Club and more
- Serve as a brand ambassador at various events around the Seattle Community promoting the Sounders and Reign brands, upcoming matches and campaigns
- Assist with storage cleanups and basic event maintenance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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