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Marriott Knoxville Downtown - Banquets Captain

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Marriott Knoxville Downtown is a premier hotel located conveniently adjacent to the Convention Center in Knoxville, Tennessee. As a renowned establishment in the hospitality industry, this hotel caters to both business and leisure travelers who seek top-notch accommodations, exceptional amenities, and unparalleled service. Guests enjoy the vibrant downtown location, providing easy access to local attractions such as the Knoxville Museum of Art, historic Market Square, and the University of Tennessee. The hotel features the WINDOWS ON THE PARK Restaurant and Lounge, beloved for its Best-4-Breakfast offerings and family-friendly dining experience, where children under 12 can eat free at qualifying rates.... Show More

Job Requirements

  • Minimum of 1 year progressive experience in a hotel or related field required
  • High school diploma or equivalent required
  • Previous supervisory experience preferred
  • Alcohol Awareness Certification must comply with state regulations
  • Excellent communication, decision-making, and problem-solving abilities
  • Ability to work effectively under pressure and demonstrate initiative
  • Strong proficiency in financial tasks and arithmetic

Job Qualifications

  • Minimum of 1 year progressive experience in hotel or related field
  • High school diploma or equivalent
  • Previous supervisory experience preferred
  • Alcohol Awareness Certification compliant with state regulations
  • Excellent communication skills
  • Strong decision-making and problem-solving abilities
  • Ability to work effectively under pressure
  • Proficiency in financial tasks and arithmetic

Job Duties

  • Lead the charge in setting up, servicing, and breaking down banquet events while ensuring strict adherence to Banquet Event Orders
  • Supervise team appearance, service standards, and maintain safety compliance
  • Assign tasks to team members, conduct pre-event meetings, and train new staff
  • Act as liaison between Sales, Catering, and guests to resolve complaints and prevent incidents
  • Manage scheduling, payroll, inventory, beverage service, and handle financial paperwork including checks and cash
  • Support audio/visual needs, attend meetings, manage lost and found, and secure sensitive areas while representing the company professionally

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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