Marriott Kansas City Country Club Plaza - Bartender-Full Service Restaurant 1

Kansas City, MO, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

Daily Pay

Medical insurance

Dental Insurance

vision coverage

short-term disability income

Long-term disability income

Term Life and AD&D Insurance

Paid Time Off

Employee assistance program

401k Retirement Plan

Job Description

The Kansas City Marriott Country Club Plaza is a premier hotel offering a luxurious experience for travelers visiting the Kansas City area. This elegant establishment is conveniently located near many popular local attractions, including the Uptown Theater, Sprint Center, Westport, and the Kansas City Art Institute. Designed with the needs and comfort of guests in mind, the Marriott Country Club Plaza serves as an ideal home base for both short business trips and extended vacations. Guests can enjoy chic rooms and suites equipped with modern amenities such as large flat-panel TVs, complimentary Wi-Fi, and spa-like bathrooms. To complement the luxurious... Show More

Job Requirements

Three to six months related experience or equivalent combination of training and experience
alcohol awareness certification (must comply with State regulations)
ability to read, write, and speak the English language
ability to identify and resolve problems in a timely manner
ability to manage difficult or emotional customer situations
ability to maintain a high level of professionalism
knowledge of and ability to follow policies and procedures
knowledge of and ability to adhere to safety and security procedures
ability to present and express ideas clearly and concisely
ability to meet work schedule demands and punctuality
ability to work outside of regular hours occasionally
availability to work varied schedules based on business needs

Job Qualifications

Three to six months related experience or equivalent combination of training and experience
alcohol awareness certification (must comply with State regulations)
requires the ability to read, write, and speak the English language
ability to identify and resolve problems in a timely manner
develops alternative solutions and uses reason even when dealing with emotional topics
ability to manage difficult or emotional customer situations
includes the ability to respond promptly to customer needs and requests for service and assistance
ability to maintain a high level of professionalism
treats others with respect and consideration regardless of their status or position
knowledge of, and ability to, appropriately interpret and follow policies and procedures
knowledge of and ability to adhere to safety and security procedures
reports potentially unsafe conditions
uses equipment and materials properly
ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written
ability to meet the demands of the work schedule, to be at work and on time
may occasionally require the ability to work outside of regularly scheduled hours
schedules may vary based on business need

Job Duties

Checks identification of customers to verify age requirements for purchase of alcohol
presents menu, answers questions and takes food and beverage orders from guests and/or serving staff
prepares drink orders including wine, liquor, and beer
prepare appetizers and food items according to recipes and standards
monitors seating in lounge/bar area ensuring all guests are served
computes bill and accepts payment
tracks and balances sales receipts
attempts to limit problems and liability related to customers' excessive drinking by taking steps such as discontinuing alcohol service and notifying management of potential problems
clean bars, work areas, and tables, as well as glasses, utensils, and bar equipment
maintains kitchen and lounge station by keeping area tidy
clean and stock kitchen and bar at the end of each shift
plan, organize, and control the operations of the lounge/bar area
slice and pit fruit for garnishing drinks
arrange bottles and glasses to make attractive displays
create drink recipes
inventories liquor, food, supplies and equipment weekly
order or requisition supplies as needed
ensures all temp logs and waste logs are maintained daily
receives, dates, and examines foodstuffs and supplies to ensure quality and quantity meet established standards and specifications
ensures tips are reported properly for tax processing
other duties as assigned
access to back of house areas of the hotel and sensitive information
demonstrated ability to handle cash, prepare and deposit cash drops, secure and balance bank
interact and occasionally have unsupervised contact with guests and/or colleagues
maintain a high level of trust and responsibility
represent the company with certain level of reputation and good character as well as exercise sound judgement

Job Location

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