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Marriott Burr Ridge - Barista

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $19.00
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off

Job Description

Chicago Marriott Southwest at Burr Ridge is a premier hotel situated in the vibrant Chicago area. Known for exceptional hospitality and a welcoming atmosphere, this hotel caters to both business and leisure travelers, offering a luxurious and comfortable stay. Guests enjoy convenient access to popular destinations like The Morton Arboretum, Toyota Park, Brookfield Zoo, and Chicago Midway International Airport, making it an ideal choice for visitors seeking both relaxation and adventure. The property features contemporary rooms and suites with stylish decor and modern amenities such as high-speed Wi-Fi and 50-inch Smart TVs, enhancing guests' comfort and connectivity. Alongside these features, guests can indulge in scenic dining experiences at the Ciazza restaurant and energize their mornings with Starbucks coffee served on-site. Additional recreational amenities, including a pool and a fully equipped exercise room with cardio machines and free weights, complete the hotel’s comprehensive offerings, ensuring a balanced and enjoyable stay for all visitors.

Joining Chicago Marriott Southwest at Burr Ridge as a Barista offers a unique opportunity to be at the heart of the guest experience in a dynamic hospitality environment. This role is essential in enhancing the overall atmosphere of the hotel by serving expertly crafted coffee beverages that brighten guests' days and elevate their visit. As a Barista, you will engage directly with guests, delivering high-quality drinks with speed and precision while maintaining a friendly and welcoming demeanor. Your role is pivotal in fostering customer loyalty through exceptional service, ensuring every interaction contributes to a memorable experience that aligns with the hotel’s reputation for excellence.

The position of Barista is designed for individuals who thrive in fast-paced settings and enjoy working collaboratively with a diverse team of hospitality professionals. The Barista must be proficient in preparing a wide range of coffee drinks according to established standards, ensuring consistency and quality with every cup. Beyond beverage preparation, the role involves managing cash transactions accurately, maintaining a clean and organized workspace, and supporting operational efficiency during busy periods.

In addition to serving beverages, the Barista acts as a brand ambassador for Chicago Marriott Southwest at Burr Ridge. This includes upholding the highest standards of professionalism, appearance, and customer interaction to reflect the hotel’s values and commitment to superior guest service. The role offers the chance to develop valuable skills in coffee craftsmanship, customer engagement, and operational procedures within a well-regarded hospitality brand.

This position offers competitive compensation with the potential for full-time employment and a comprehensive benefits package after an initial waiting period. Benefits include medical, dental, and vision coverage, disability income protection, life insurance, paid time off, employee assistance programs, and a 401k retirement plan. Additionally, the hotel provides a unique Daily Pay option, allowing employees flexible access to earned wages. This role is ideal for individuals passionate about delivering exceptional service and seeking a career within a prestigious hotel setting renowned for quality and guest satisfaction.

Job Requirements

  • Six months of food and beverage customer service experience including cash handling
  • incredibly friendly customer-centric attitude with a natural love for connecting with people
  • ability to work flexible hours including weekends and holidays
  • ability to stand for extended periods
  • high school diploma or equivalent

Job Qualifications

  • Six months of food and beverage customer service experience including cash handling
  • previous barista experience is a major plus
  • friendly and customer-centric attitude
  • strong communication and interpersonal skills
  • ability to work efficiently in a fast-paced environment
  • basic math skills for handling transactions

Job Duties

  • Create exceptional beverages with precision and artistry following standard operating procedures
  • respond to guest requests with urgency and warmth ensuring satisfaction
  • maintain organized work areas and optimize workflow to maximize productivity
  • handle cash transactions accurately and manage deposits contributing to revenue growth
  • perform pre- and post-shift responsibilities including stocking service stations
  • represent the hotel professionally maintaining high standards in appearance and customer interaction

Job Criteria

Experience

Entry Level (1-2 years)


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