Marketplace Host Cashier

Cleveland, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $16.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid vacation

sick leave

Holiday pay

401(k) with matching contributions

Pet insurance

Life insurance

short and long-term disability insurance

Employee Discounts

Job Description

The Westin Cleveland is a premier hotel situated in the vibrant downtown area of Cleveland, Ohio. Boasting 484 beautifully appointed rooms, this hotel offers guests a perfect blend of comfort, style, and convenience. Positioned just steps away from famed landmarks such as the Rock and Roll Hall of Fame, the Great Lakes Science Center, and the Cleveland Convention Center, The Westin Cleveland is an excellent choice for travelers looking to explore the city’s cultural and entertainment highlights. Sports enthusiasts will appreciate the hotel's close proximity to both Huntington Bank Field and the Rocket Mortgage FieldHouse Arena, which are less than... Show More

Job Requirements

High school diploma or equivalent preferred
Previous experience in customer service or hospitality is beneficial but not required
Basic mathematical skills
Ability to operate Point of Sale systems
Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Availability to work flexible hours including weekends and holidays
Commitment to reliable attendance and punctuality
Ability to maintain cleanliness and sanitation standards
Willingness to learn and adapt to new procedures

Job Qualifications

Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total other charges, and understand portion sizes as relating to pricing
Ability to operate a keyboard and Point of Sale procedures
Ability to effectively deal with and resolve conflict situations such as inaccurate check total
Ability to sit and or stand and work continually in confined spaces with or without reasonable accommodation
Effective verbal and written communication skills
Ability to adapt communication style to suit different audiences including supervisors, coworkers and public

Job Duties

Greet customers immediately with a friendly and sincere welcome
Use a positive and clear speaking voice, listen to, and understand requests
Prepare customers' orders as requested accurately and efficiently
Ring guest check correctly and close the check to the proper method of payment such as cash, credit card or house charge
Ensure guest satisfaction and tactfully negotiate resolution in case of dissatisfaction
Maintain the highest level of standards for all product preparation
Clean or sanitize work areas, utensils, equipment, service stations or seating areas
Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management
Balance house bank at the end of the shift, retrieving and returning bank from vault to workstation for accountability
Comply with attendance rules and be available to work on a regular basis
Perform any other job-related duties as assigned

Job Location

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