Marketing Guest Experience Representative

Hilton Grand Vacations is a distinguished leader in the vacation ownership industry, known for its unwavering commitment to innovation, quality, and sustained growth. The company operates with a strong emphasis on creating exceptional vacation experiences, fostering a welcoming and inclusive culture, and supporting a global community of over 14,000 dedicated Team Members. Hilton Grand Vacations values diversity and individuality, celebrating the unique contributions of each person to its collective success. Recognized as an award-winning workplace, the company is dedicated to making a positive impact on its industry and the communities in which it operates. It is committed to recognizing and rewarding achievements, ensuring that every team member feels valued and empowered.

As a Marketing Guest Experience Representative at Hilton Grand Vacations, you will play a critical role in delivering memorable experiences that inspire guests to make lasting vacation memories. This role is perfect for individuals passionate about guest service and marketing support within the vacation ownership sector. You will provide comprehensive administrative and marketing assistance to support the smooth operation of the department. Your responsibilities will include event coordination, preparing departmental reports, and assisting in various marketing programs. The position also involves interacting directly with guests, helping them understand the unique ownership opportunities Hilton Grand Vacations offers, and representing the brand with professionalism and enthusiasm.

In this role, you will serve as a vital connection between the guests and the company, guiding the initial experience and showcasing the luxury amenities and world-class destinations Hilton Grand Vacations provides. Flexibility in working hours is essential as the position requires availability during mornings, evenings, weekends, and holidays to accommodate guest needs and operational demands. The role demands excellent organizational skills, proficiency with Microsoft Office applications including Word, Excel, and Outlook, and strong communication abilities both written and verbal.

Hilton Grand Vacations offers a rewarding environment where you can grow your career in a supportive and innovation-driven setting. The company provides a comprehensive benefits package for full-time team members including medical, dental, and vision insurance, a 401K plan, paid time off, and exceptional travel benefits. By joining Hilton Grand Vacations, you become part of a team dedicated to creating extraordinary vacation experiences and lifelong memories for both guests and team members alike. This role offers more than just a job; it is an opportunity to be part of a driven, caring community where your contributions make a real difference and where you can truly belong and thrive.