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Marketing Guest Experience Representative

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $1.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
retirement savings plan
employee travel program
Monthly bonuses

Job Description

DRI Vacation Market is a distinguished property located in Virginia Beach, VA, affiliated with Hilton Grand Vacations, a leading name in the vacation ownership industry. Operating with a strong commitment to innovation, quality, and sustained growth, Hilton Grand Vacations has built a reputation for excellence and a supportive work environment that fosters career development and personal growth. DRI Vacation Market, as part of this esteemed group, maintains high standards in delivering exceptional guest experiences and top-tier customer service. Our team members are valued for their dedication, professionalism, and passion for hospitality. This position offers full availability shifts, paying $15 an... Show More

Job Requirements

  • Minimum 1 year of proven customer service experience
  • strong professional verbal, interpersonal, guest relations, and etiquette skills in person
  • ability to multi-task and balance priorities
  • ability to work a flexible schedule including evenings, holidays, and weekends
  • fluency in English (speak, read, write)
  • high school diploma or equivalent

Job Qualifications

  • Minimum 1 year of proven customer service experience
  • strong professional verbal, interpersonal, guest relations, and etiquette skills in person
  • ability to multi-task and balance priorities
  • ability to work a flexible schedule including evenings, holidays, and weekends
  • fluency in English (speak, read, write)
  • high school diploma or equivalent
  • 2 years of college or equivalent experience in a business or retail environment is advantageous

Job Duties

  • Responsible for greeting guests, providing customer service and general location information
  • share information with visitors about available services and direct them to the marketing desk locations
  • distribute Hilton Grand Vacations authorized marketing material and information
  • assist customers with general information over the phones and provide concierge services

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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