
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $23.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Paid Time Off
Complimentary Meals
Bonus opportunities
Company paid life insurance
401(k) Savings Plan with Company Match
recognition programs
Tuition Reimbursement
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
Ivy Park at Laguna Creek is a premier senior living community managed by Oakmont Management Group, situated on a beautifully landscaped campus designed to offer exceptional comfort, care, and high-quality services with five-star amenities. The community focuses on delivering a rewarding lifestyle to residents by providing individualized comprehensive support that fosters continued independence. Residents benefit from meaningful lifestyles and relationships nurtured with care, compassion, and commitment by dedicated team members. Ivy Park at Laguna Creek embodies core values such as authenticity, teamwork, compassion, commitment, and resilience, creating a welcoming and supportive environment for all.
Oakmont Management Group, headquartered in Irvine... Show More
Oakmont Management Group, headquartered in Irvine... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in marketing or customer service preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency with computer software and marketing databases
- Ability to work Tuesday through Saturday, 8:30 a.m. to 5:00 p.m.
- Ability to work independently and as part of a team
Job Qualifications
- Able to be flexible, adapt and respond to change, make decisions in stressful situations, and prioritize tasks and projects
- Able to process information and apply common sense understanding to follow and carry out written or oral instructions
- Able to analyze, solve and respond to problems or concerns
- Able to count and perform moderately complex math problems
- Must be highly motivated and able to work independently
- Able to obtain and maintain valid first aid certification
- Must pass a criminal background check and health screening tests, including physical and tb tests
- For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (ppe) to prevent the spread of covid-19 or other communicable diseases, per regulatory guidelines
Job Duties
- Maintain a thorough knowledge of the property's product and services to effectively and accurately represent the property to referral sources and prospects
- Walk the community tour route at the start of each day to ensure that the community is ready for daily tours
- Give community tours as a backup to the Marketing Department
- Handle all inbound telephone, walk-in, and mail inquiries including completing the inquiry information card, maintaining the ups list, entering new inquiry information into the marketing database, and follow-up with all correspondence as directed
- Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process as needed
- Organize, plan and manage all marketing events staying within the approved budget
- Actively attend and participate in resident, family inquiry, and referral source special events held both inside and away from the community
- Serve as a liaison for residents and family members new to the community ensuring that all new residents have a smooth transition to their new home
- Completely and accurately follow a new move-in checklist
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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