Job Overview

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Employment Type

Full-time
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Compensation

Salary
Up to $100,000.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Life insurance
rewards program
Gym membership reimbursement

Job Description

Duffy's Drafthouse is a renowned sports-themed casual dining restaurant chain founded in 1985 by two childhood friends in Lake Park, Florida. Originally famous for offering just four menu items, Duffy's quickly gained a reputation for serving "The Coldest Beer" and the "Best Burger" in town. Over the years, this establishment has expanded significantly and now operates 27 locations across South Florida, from Miami to Orlando. Duffy's Drafthouse is recognized as the premier sports-themed restaurant concept in the region. Their mission is to become the best casual dining sports-themed concept in America by creating passionately loyal MVP customers, one guest at a time. They pride themselves on delivering excellent hospitality combined with a fun, welcoming atmosphere that makes every visit memorable for their guests.

The Marketing Assistant role at Duffy's Drafthouse offers a unique opportunity for students and recent graduates eager to gain valuable experience in hospitality marketing. This role provides a comprehensive exposure to the marketing functions within a dynamic restaurant environment. Reporting directly to the Director of Marketing, the Marketing Assistant will play a critical role in supporting the marketing team and enhancing guest relations. The position requires a collaborative individual who works well with teammates in various functions including advertising, executing marketing campaigns, conducting market research, content creation, and managing social media presence. Additionally, this role involves coordinating field events, preparing performance reports, and providing essential office support.

The ideal candidate for this role is organized, detail-oriented, and willing to learn with a positive attitude. While restaurant marketing experience is a plus, it is not mandatory. This role offers hands-on experience in various marketing aspects from loyalty program management, guest service support, social media content creation, to event coordination and campaign promotions. The Marketing Assistant will be expected to faithfully respond to inbound guest inquiries by phone, email, or other communication platforms, ensuring a seamless guest service experience. The position demands proficiency with Microsoft Office software along with a creative mindset capable of contributing fresh and innovative ideas, especially for digital marketing and social media initiatives.

This is a full-time, in-office position based in West Palm Beach, Florida. Candidates must be fluent in English and willing to work flexible hours including days, nights, weekends, and holidays. The salary for this role will be determined based on the candidate's qualifications and experience. Benefits include comprehensive medical, dental, and vision insurance available after 60 days of employment, paid time off in accordance with company policy, life insurance coverage, a rewards program, and a gym membership reimbursement program. The position also requires certain physical capabilities such as the ability to sit for long periods, handle objects, multitask, and occasionally perform heavy lifting up to 40 pounds. Overall, this role is ideal for motivated individuals looking to start or advance their career in marketing within the vibrant hospitality industry.

Job Requirements

  • Highly organized with great attention to detail
  • Professional and confident communication skills
  • Restaurant marketing experience is a plus but not required
  • Willingness to learn and a positive attitude
  • Bachelor's degree in communications, marketing, or business
  • Minimum of 5 years' experience, ideally in hospitality or food and beverage
  • Excellent written and verbal communication
  • Strong editing skills
  • Creative problem solver
  • Ability to contribute individually and in teams
  • Ability to manage external resources and agencies
  • Knowledge of social media, digital marketing, production and post-production techniques
  • Proficiency in Microsoft Office
  • Detail-oriented and organized
  • Dependability
  • Initiative
  • Adaptability and flexibility
  • Stress tolerance
  • Self-control
  • Integrity
  • Cooperation
  • Concern for others
  • Social orientation
  • Fluent in English
  • Willing to work from West Palm Beach office

Job Qualifications

  • Bachelor's degree in communications, marketing, or business
  • Minimum of 5 years' experience, ideally in hospitality or food and beverage fields
  • Excellent written and verbal communication
  • Strong editing skills
  • Creative problem solver
  • Ability to contribute individually and in teams
  • Ability to manage external resources and agencies
  • Knowledge of social media, digital marketing, production and post-production techniques
  • Proficiency in Microsoft Office
  • Detail-oriented and organized
  • Dependability
  • Initiative
  • Adaptability and flexibility
  • Stress tolerance
  • Self-control
  • Integrity
  • Cooperation
  • Concern for others
  • Social orientation
  • Fluent in English
  • Willing to work from West Palm Beach office

Job Duties

  • Loyalty program and guest services assistance
  • Customer relation management and social media mediation
  • Responding to inbound guest inquiries via phone, email or other platforms
  • Social media content creation
  • Promotions and campaign support
  • Event coordination and activations
  • Receiving and distribution of mail and packages

Job Criteria

Experience

Mid Level (3-7 years)


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