Marketing Agent - Remote

Hilton Grand Vacations is a prominent and respected leader in the vacation ownership industry, known for its commitment to innovation, quality, and continual growth. As a part of the broader Hilton portfolio, the company upholds a rich tradition of excellence in hospitality and customer service. Hilton Grand Vacations offers vacation ownership opportunities with a focus on delivering memorable experiences to its members through its world-class resorts and vacation properties. The company prides itself on fostering an inclusive, diverse, and supportive work environment where team members are valued as the key to ongoing success. The firm is dedicated to offering competitive earnings packages, comprehensive benefits, and opportunities for career advancement to its employees. Hilton Grand Vacations is actively expanding its remote workforce and embracing flexible employment models that meet the needs of today’s dynamic job market.

The role of Marketing Agent - Remote at Hilton Grand Vacations is a vital position focused on engaging with prospective customers through dialed leads from assigned campaigns. This remote position involves transferring qualified calls to Sales Executives, Telemarketing Agents, or Customer Service representatives with the goal of selling timeshare packages, marketing offers, or resolving membership-related issues. The Marketing Agent is expected to maintain a positive and professional demeanor, especially when interacting with Hilton guests and internal teams, to promote a seamless and positive experience.

This role is ideal for candidates with superior sales knowledge, excellent communication skills, and a strong customer-focused mindset. Marketing Agents will handle both outbound calls to potential leads and inbound calls from campaigns, carefully directing each to the appropriate sales or service personnel. They must ensure that all communications adhere to Hilton Grand Vacations’ authorized information guidelines, maintaining accuracy and professionalism in every interaction. The position requires a strong understanding of sales processes, timeshare industry knowledge, and the ability to meet or exceed individual sales and marketing goals.

The remote nature of this job requires candidates to reside in states where Hilton Grand Vacations has approved work-from-home operations, including AL, AZ, FL, GA, HI, ID, IN, KS, MI, MO, NV, NJ, NM, NY, NC, SC, TN, UT, VA, and WA. This work-from-home setup offers flexibility and the chance to be part of an esteemed vacation ownership company without the need for daily commuting.

Hilton Grand Vacations provides first-day benefits to new team members, highlighting a strong commitment to employee well-being from the very start. The package includes an excellent earning potential with uncapped commissions, outstanding health care options covering medical, dental, and vision, paid time off for rest and personal use, and automatic enrollment in the company's retirement savings plan. Additionally, employees benefit from an exclusive discount program called HiltonGO, offering stays at Hilton Hotels for as low as $40 per night, including special rates for friends and family. With these benefits, Hilton Grand Vacations creates a rewarding work environment where team members are supported both professionally and personally.

This position represents an excellent opportunity for motivated sales professionals seeking a remote role in a reputable company with an industry-leading vacation ownership portfolio. Successful candidates will be part of a diverse, inclusive culture that values respect and equal opportunity, ensuring reasonable accommodations for individuals with disabilities throughout the application process and employment. Join Hilton Grand Vacations as a Marketing Agent and contribute to delivering renowned vacation experiences while growing your career in a dynamic and supportive company environment.