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Trip.com Group logo

Market Manager, Americas

Job Overview

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Benefits

Medical
Dental
Vision
401(k)
company match
Public holidays
sick leave
Paid Time Off

Job Description

Trip.com Group is a preeminent global travel service provider, encompassing well-known platforms like Trip.com, Ctrip, Skyscanner, and Qunar. Since its founding in 1999, the company has become one of the most recognized names in the travel industry. Listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group connects travelers around the world with a broad spectrum of travel products and services, ensuring they can make informed, cost-effective bookings. This is achieved through an advanced platform that integrates apps, websites, and 24/7 customer service centers to deliver seamless travel experiences. The company’s mission to pursue the perfect trip for a... Show More

Job Requirements

  • Fluent in English
  • Valid working permit/visa in the US (no sponsorship)
  • Minimum of 3 years of experience in hospitality, revenue or yield management, or e-commerce
  • Existing network with tourism boards, airlines, affiliate partners, and travel influencers preferred
  • Detail-oriented, execution-focused, and fast learner
  • Ability to work independently with minimal supervision
  • Dynamic and positive team player
  • Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
  • Relevant exposure to OTA environment advantageous
  • Willing to travel

Job Qualifications

  • Fluent in English
  • Valid working permit/visa in the US (no sponsorship)
  • A minimum of 3 years of working experience in hospitality, revenue/yield management, or e-commerce
  • An existing network with tourism boards, airlines, affiliate partners, and travel influencers would be preferred
  • Detail-oriented, execution-focused, and fast learning capability
  • Able to work independently with minimal supervision, having complete ownership of your designated region
  • Dynamic, positive, and a good team player
  • Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
  • Relevant exposure in the OTA environment will have an added advantage
  • Willing to travel

Job Duties

  • Have end-to-end ownership of new hotel acquisitions and existing hotel account management within your designated market
  • Actively identify high-potential prospect partners and grow the revenue of the existing portfolio in this region
  • Educate accommodation providers on the many unique features that the trip.com platform offers
  • Quickly and effectively identify the correct platform product for each of your accounts to maximize their revenue
  • Take a customer-centric approach to everything you do
  • Ensure hotels content, rates, availability, and products offer the best value to Trip.com customers
  • Keep your properties up to date on the campaigns offered by the trip.com platform and ensure strong coverage of deals across your account portfolio
  • Responsible for the assigned market, and conducting the data research and analysis (market, product, competitor, price, supplier, etc.)
  • Provide market insights to the global headquarters to optimize the product design and sales directions for the success of global product localization
  • Other assigned tasks based on business need

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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